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- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Chartwells is a leading provider of catering services in the education sector.
- Benefits: Part-time hours, opportunities for progression, and a supportive team culture.
- Why this job: Join a passionate team, make a difference in students' lives, and enjoy a vibrant work environment.
- Qualifications: Enthusiastic attitude, teamwork skills, and a desire to succeed; catering experience is a plus but not essential.
- Other info: Contracted for 44 weeks per year with a commitment to diversity and inclusion.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 25 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 44 weeks per year
Could you bring your spark to Chartwells? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Chartwells and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn\’t essential.
Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children\’s Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.
Job Reference: com/1707/86460001/51890275/BU #State Schools
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
School Customer Service Assistant employer: Chartwells
Contact Detail:
Chartwells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School Customer Service Assistant
✨Tip Number 1
Show your enthusiasm for food and customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion shine through. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Familiarise yourself with Chartwells' values and mission. Understanding their commitment to providing nutritious meals and promoting children's welfare can help you align your responses and demonstrate that you're a good fit for their team.
✨Tip Number 3
Prepare to discuss your teamwork skills. Since this role requires working in a fast-paced environment, think of examples from your past experiences where you successfully collaborated with others to achieve a common goal.
✨Tip Number 4
Be ready to showcase your ability to handle pressure. The role involves working in a busy setting, so share instances where you've thrived under stress, highlighting your timekeeping and reliability in those situations.
We think you need these skills to ace School Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the School Customer Service Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or catering roles. Use bullet points for clarity and include specific examples of how you've demonstrated a can-do attitude and teamwork.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and people, and explain why you want to work for Chartwells. Highlight your enthusiasm for delivering excellent customer service and your ability to thrive in a busy environment.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Chartwells
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this will demonstrate your commitment to providing a great experience.
✨Highlight Teamwork Skills
Since this role requires being part of a friendly team, be prepared to discuss your experiences working collaboratively with others. Mention any instances where you contributed to a team goal or helped a colleague, showcasing your ability to thrive in a busy environment.
✨Demonstrate Your Ability to Handle Pressure
The job is fast-paced, so it's important to convey that you can handle pressure effectively. Share examples of situations where you successfully managed multiple tasks at once, ensuring that you maintained quality and efficiency.
✨Understand Food Safety Standards
Familiarise yourself with basic food handling and hygiene standards before the interview. Being knowledgeable about these regulations will show that you take safety seriously and are ready to comply with the necessary guidelines in the workplace.
