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For Companies At a Glance
- Tasks: Keep public areas clean, assist staff, and handle customer requests.
- Company: Join Chartwells, a leader in the hospitality industry with a focus on people.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Strong communication skills and experience in customer care.
- Other info: Embrace diversity and individuality in a dynamic workplace.
Overview
We\’re currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a part time basis, contracted to 27.5 hours per week.
As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 52 weeks per year.
Could you bring your spark to Chartwells? Here\’s what you need to know before applying:
Your responsibilities
Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Ideal candidate
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/0109/98822001/52680926/BU #LI-DNP #Independent
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Porter employer: Chartwells
Contact Detail:
Chartwells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend local events, or even join online forums. You never know who might have the inside scoop on job openings at Chartwells or other companies.
✨Tip Number 2
Prepare for those interviews! Research common questions for a Porter role and practice your answers. Show off your customer care skills and adaptability – they’re key to impressing the hiring team.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a company that values individuality and career growth.
We think you need these skills to ace Porter
Some tips for your application 🫡
Show Your Customer Care Skills: When writing your application, make sure to highlight any experience you have in delivering high-quality customer care. We want to see how you can bring that spark to Chartwells!
Be Adaptable: Mention your ability to adapt to changing priorities. As a Porter, you'll need to be flexible, so share examples of how you've successfully handled unexpected situations in the past.
Communicate Clearly: Since communication is key in this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts well, so we can easily see your potential.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Chartwells
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Porter at Chartwells. Familiarise yourself with tasks like maintaining cleanliness and assisting staff. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Care Skills
Since delivering high-quality customer care is key, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during the interview to highlight your ability to connect with people.
✨Demonstrate Adaptability
The ideal Porter needs to be adaptable to changing priorities. Prepare to discuss situations where you've successfully handled unexpected changes or challenges. This will show that you're ready to embrace the dynamic environment at Chartwells.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture or opportunities for progression within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
