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- Tasks: Keep public areas clean, assist staff, and handle customer requests.
- Company: Join Chartwells, a leader in the hospitality industry with a focus on people.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Experience in customer care, adaptability, and strong communication skills.
- Other info: Part-time role with flexible hours and a commitment to diversity and inclusion.
We\’re currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a part time basis, contracted to 16 hours per week.
As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\’s an idea of what your shift patterns will be: 3 out of 7 days
Could you bring your spark to Chartwells? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/2601/41031001/52786868/BU #LI-DNP #Lodestone House
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Porter employer: Chartwells
Contact Detail:
Chartwells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend local events, or even pop into Chartwells to introduce yourself. You never know who might have a lead on a Porter position or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your unique spark shine through. Remember, they’re looking for someone who fits into their culture, so be yourself and share your passion for customer care.
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t just sit back. Reach out to the hiring manager or team on LinkedIn to express your interest. A little initiative goes a long way!
✨Tip Number 4
Prepare for the unexpected! As a Porter, you’ll need to adapt quickly. Think about scenarios where you’ve had to think on your feet and be ready to share those stories during your interview.
We think you need these skills to ace Porter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can bring your unique spark to Chartwells.
Tailor Your Experience: Make sure to highlight any relevant experience you have that aligns with the responsibilities of a Porter. Whether it’s customer care or maintaining cleanliness, we want to know how your skills fit the bill!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what makes you a great candidate for this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to navigate!
How to prepare for a job interview at Chartwells
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter at Chartwells. Familiarise yourself with tasks like maintaining cleanliness, assisting staff, and handling customer requests. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
As a Porter, you'll need to communicate effectively with both customers and staff. Prepare examples of how you've successfully built relationships or resolved issues in previous roles. This will showcase your ability to connect with people and provide excellent customer care.
✨Be Ready for Scenario Questions
Expect questions that assess your adaptability and decision-making skills. Think of situations where you had to handle changing priorities or work under pressure. Practising these scenarios will help you articulate your thought process during the interview.
✨Demonstrate Your Reliability
Timekeeping and reliability are crucial for this role. Be prepared to discuss your punctuality and how you manage your time effectively. Sharing specific examples of how you've maintained a strong work ethic will reassure the interviewer of your commitment.
