Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Keep public areas clean, assist staff, handle reception duties, and ensure customer safety.
- Company: Join Chartwells, a leader in the food service industry, dedicated to employee growth and individuality.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a supportive culture that values diversity and empowers you to thrive.
- Qualifications: Adaptable, great communicator, customer care experience, and ability to work under pressure.
- Other info: This role is contracted for 42 weeks per year with full-time hours.
The predicted salary is between 20000 - 28000 £ per year.
We\’re currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a part-time basis, contracted to 20 hours per week.
As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 39 weeks per year.
Could you bring your spark to Chartwells? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass, you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and enjoy competitive pay, great perks, and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/0307/98820001/52362993/BU #LI-DNP #Independent
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive—because diversity is our strength!
#J-18808-Ljbffr
Porter employer: Chartwells
Contact Detail:
Chartwells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter
✨Tip Number 1
Familiarise yourself with the specific duties of a Porter at Chartwells. Understanding the day-to-day responsibilities, such as assisting housekeeping and handling reception duties, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples from previous experiences where you went above and beyond for customers. This will highlight your ability to deliver high-quality care, which is crucial for this role.
✨Tip Number 3
Emphasise your adaptability and communication skills. Be ready to discuss situations where you successfully managed changing priorities or built strong relationships with colleagues and customers, as these traits are highly valued in this position.
✨Tip Number 4
Research Chartwells and its values. Understanding their commitment to diversity and employee development can help you align your personal values with theirs, making you a more attractive candidate during the selection process.
We think you need these skills to ace Porter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Porter at Chartwells. Highlight your relevant experience in customer care and cleanliness in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your adaptability, communication skills, and any previous roles where you provided high-quality customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've demonstrated the qualities they are looking for, such as initiative and reliability.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Chartwells
✨Show Your Customer Care Skills
As a Porter, you'll need to demonstrate your ability to provide high-quality customer care. Prepare examples from your past experiences where you went above and beyond for customers, as this will highlight your commitment to service.
✨Emphasise Adaptability
The role requires someone who can easily embrace changing priorities. Be ready to discuss situations where you've had to adapt quickly to new tasks or challenges, showcasing your flexibility and problem-solving skills.
✨Communicate Effectively
Brilliant communication is key in this role. Practice articulating your thoughts clearly and confidently, and think of instances where you've successfully built relationships with colleagues or customers to illustrate your communication skills.
✨Demonstrate Reliability
Exceptional timekeeping and reliability are crucial for a Porter. Be prepared to talk about your punctuality and how you manage your time effectively, perhaps by sharing specific examples of how you've maintained a strong work ethic in previous roles.
