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- Tasks: As a Porter, you'll keep areas clean and assist with customer requests.
- Company: Join Chartwells, a leader in the hospitality industry, dedicated to employee growth.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a diverse team that values individuality and career progression.
- Qualifications: We're looking for adaptable communicators with experience in customer care.
- Other info: Work 40 hours a week, with shifts across 5 out of 7 days.
The predicted salary is between 20000 - 28000 £ per year.
We\’re currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a part time basis, contracted to 20 hours per week.
As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\’s an idea of what your shift patterns will be: 3 out of 7 days
Please note: This role is contracted to 41.6 weeks per year
Could you bring your spark to Chartwells? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/1202/99130001/52790389/BU #LI-DNP #Lodestone House
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Porter employer: Chartwells
Contact Detail:
Chartwells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter
✨Tip Number 1
Familiarise yourself with the specific duties of a Porter at Chartwells. Understanding the day-to-day responsibilities, such as assisting housekeeping and handling reception duties, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer requests or resolved issues in previous roles. This will highlight your ability to deliver high-quality care, which is crucial for this position.
✨Tip Number 3
Emphasise your adaptability and communication skills. Be ready to discuss situations where you've had to adjust to changing priorities or work under pressure, as these traits are highly valued in the Porter role.
✨Tip Number 4
Research Chartwells and its culture. Understanding their commitment to diversity and employee development can help you align your values with theirs, making you a more attractive candidate when you apply through our website.
We think you need these skills to ace Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Porter position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer care, communication, and adaptability. Use bullet points for clarity and focus on achievements that demonstrate your ability to excel in a fast-paced environment.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully handled similar responsibilities in the past, and why you would be a great fit for Chartwells.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Chartwells
✨Show Your Customer Care Skills
As a Porter, you'll need to demonstrate your ability to provide high-quality customer care. Be prepared to share examples from your past experiences where you went above and beyond for customers.
✨Emphasise Adaptability
The role requires someone who can easily embrace changing priorities. During the interview, highlight situations where you've successfully adapted to new challenges or changes in your work environment.
✨Communicate Effectively
Brilliant communication is key for this position. Practice clear and concise responses to common interview questions, and be ready to discuss how you build relationships with colleagues and customers alike.
✨Demonstrate Reliability and Timekeeping
Exceptional timekeeping and reliability are crucial for a Porter. Be sure to mention your punctuality and any systems you use to manage your time effectively, as this will show your commitment to the role.
