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- Tasks: Keep public areas clean, assist staff, and handle customer requests.
- Company: Join Chartwells, a leader in the hospitality industry with a focus on people.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Experience in customer care, adaptability, and strong communication skills.
- Other info: Be part of a diverse team that celebrates individuality and fosters growth.
The predicted salary is between 20000 - 30000 £ per year.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full time basis, contracted to 35 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: 5 out of 7 days.
Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Porter in Oakham employer: Chartwells
Contact Detail:
Chartwells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in Oakham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chartwells' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Porter, you'll need to build relationships and respond to customer requests. Try role-playing common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your adaptability! During the interview, share examples of how you've successfully handled changing priorities in the past. This will demonstrate that you can thrive in a dynamic environment like Chartwells.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Porter in Oakham
Some tips for your application 🫡
Show Your Customer Care Skills: When writing your application, make sure to highlight any experience you have in delivering top-notch customer care. We want to see how you've gone above and beyond for customers in the past!
Be Adaptable: Since the role requires you to embrace changing priorities, share examples of how you've successfully adapted to new situations or challenges. This will show us you're ready for anything that comes your way!
Communicate Clearly: As a Porter, you'll need to build relationships with both customers and colleagues. Use your application to demonstrate your communication skills—keep it clear, concise, and friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Chartwells
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter at Chartwells. Familiarise yourself with tasks like maintaining cleanliness, assisting staff, and handling customer requests. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Care Skills
Since delivering high-quality customer care is crucial, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during the interview to showcase your ability to connect with people and handle requests effectively.
✨Emphasise Adaptability and Initiative
The ideal Porter needs to be adaptable and able to handle changing priorities. Prepare to discuss situations where you've had to think on your feet or adjust to new challenges. This will show that you're ready to thrive in a dynamic environment.
✨Demonstrate Reliability and Timekeeping
Being punctual and reliable is key for this role. Bring up instances where your timekeeping made a difference, whether it was arriving early for a shift or meeting tight deadlines. This will reinforce your commitment to being a dependable team member.
