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- Tasks: Lead marketing and events to enhance the university experience for students and staff.
- Company: Join Compass Group, a leader in hospitality and event catering.
- Benefits: Enjoy free meals, gym access, hybrid working, and exclusive discounts.
- Why this job: Be creative and make a real impact on campus life with exciting events.
- Qualifications: Experience in marketing, creativity, and strong communication skills required.
- Other info: Dynamic role with opportunities for growth and a fun, fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
We ensure you\’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Free on-site gym
- Free onsite swimming pool access
- Hybrid working
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury\’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Chartwells is part of the wider Compass Group family. We are based onsite at Northumbria University, and work in partnership with our clients to deliver the best university experience with our hospitality and event catering, for all students and faculty.
We love food, love great events and are passionate about delivering the best.
We work between our central and onsite teams to build our Northumbria University catering brand, and we’re looking for a new marketing and events manager to deliver our marketing and events strategy, keep our customers engaged, build brilliant supplier relationships, and deliver amazing events on campus.
Overall purpose of the role:
- Own our brand onsite
- Enhance the university experience, for staff and students, through our offer and special events calendar
- Drive sales with a strategic approach to customer profiling, targeted communication plans and an engaging, innovative events calendar
- Build excellent relationships with our clients, customers, suppliers and partners
Key Responsibilities
- Own our onsite brand. Ensure adherence to central team guidelines, whilst maintaining Northumbria University’s unique sense of self.
- Use our brand’s tone of voice, within the existing guidelines. From our menus to our temporary signage – make sure we sound like us, our brand and what we want it to be
- Work in and own our Canva account for campaign resources, visual identity assets, plus all the useful stuff like menus and labels
- Work with our existing partner brands and franchises. Support the operational teams with installs and operational delivery to make sure that our outlets are looking their best for customers, and are compliant for brand audits
- Ensure that our brands, campaigns and promotions are displayed accurately and consistently across outlets and that our operational teams have all the kit they need
- Work within EDI guidelines. We don’t want to hit the minimum requirements; we want best practice in inclusivity and accessibility. We are here to provide a great experience for everyone, no matter their needs
Person Specification
- A people-person; you’re as comfortable speaking to a new student as you are to senior stakeholder
- You’ll model company values of honesty, respect and fairness
- We want to see your passion for excellent food and experiences
- You’ll be creative by nature, and able to think of amazing ways to get your messages out there
- You’ll work independently as well as in a team
- Able to work in a fun, fast-paced environment and adaptable when needed
- Relevant experience in a marketing position
- Creative and innovative approach, with enthusiasm for all things marketing
- Ability to produce and interpret campaign data and performance reports
- Experience in Canva or equivalent
- Demonstrable experience in working to targets
- A passion for great customer experiences
- Organised approach to work and scheduling, with ability to be pragmatic when needed
- An understanding of different marketing channels and how to use them to their full advantage
- Ability to work under pressure in a fast paced environment whilst maintaining a positive attitude.
- Strong attention to detail
- Excellent communication skills
- A strong interest in F&B, retail and events
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Marketing & Events Manager employer: Chartwells
Contact Detail:
Chartwells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing & Events Manager
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to alumni from your university. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show off your personality in interviews! We want to see the real you, so don’t just stick to rehearsed answers. Share your passion for food and events, and let your creativity shine through.
✨Tip Number 3
Research the company culture before your interview. Knowing about our values and how we operate at Compass will help you tailor your responses and show us you’re a great fit for our team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows us you’re genuinely interested in the role and excited about the opportunity.
We think you need these skills to ace Marketing & Events Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and events shine through! We want to see how much you care about creating amazing experiences for students and staff alike.
Be Creative: This role is all about creativity, so don’t hold back! Use your unique voice and style in your application. Think of it as your first chance to show us how you can think outside the box.
Tailor Your Application: Make sure to align your skills and experiences with what we’re looking for. Highlight your relevant marketing experience and how it relates to our brand and values. We love seeing how you fit into our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Northumbria University.
How to prepare for a job interview at Chartwells
✨Know Your Brand
Before the interview, dive deep into the brand's identity and values. Understand how the company positions itself within the university environment and be ready to discuss how you can enhance that unique sense of self in your role as Marketing & Events Manager.
✨Showcase Your Creativity
Prepare examples of past marketing campaigns or events you've managed. Highlight your creative approach and how it led to successful outcomes. This is your chance to demonstrate your innovative thinking and passion for delivering amazing experiences.
✨Engage with Data
Be ready to talk about how you’ve used data to drive marketing decisions in the past. Discuss your experience with campaign performance reports and how you interpret data to refine strategies. This will show your analytical side and ability to work towards targets.
✨Emphasise People Skills
As a people-person, you’ll need to connect with various stakeholders. Prepare to share anecdotes that showcase your communication skills and ability to build relationships, whether with students, suppliers, or senior management. This will highlight your fit for the collaborative culture.