At a Glance
- Tasks: Serve customers, prepare food, and maintain cleanliness in various service areas.
- Company: Join Chartwells, a leading catering provider in the education sector.
- Benefits: Flexible hours, career progression, and a supportive work environment.
- Other info: Be part of a diverse team that values individuality and growth.
- Why this job: Make a difference in students' lives while enjoying a dynamic work atmosphere.
- Qualifications: Good communication skills and a passion for customer service.
The predicted salary is between 10 - 12 € per hour.
We're currently recruiting a dedicated Customer Services Assistant (Zero Hours) to help ensure the smooth running of the operations in Chartwells on a permanent casual basis, contracted to 0 hours per week. As a Customer Services Assistant (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's what you need to know before applying:
- Your key responsibilities will include:
- Work across all our service areas of food delivery, café, bars, convenience shops, and accommodation to deliver a great service to our customers.
- Your duties will include serving customers in our restaurants, cafes and convenience shops, basic food preparation, cleaning and generally ensuring that our customer areas are ready to delight.
- Taking responsibility for stocking food and beverage areas.
- Complete regular day to day activities as required to ensure a smooth operation.
- Take a flexible approach to work and always demonstrate the great behaviours to colleagues, customers and clients.
Our ideal Customer Services Assistant will be:
- A good communicator, able to confidently liaise with customers and colleagues.
- Self-motivated and able to work unsupervised.
- Committed to high levels of customer care.
- Able to undertake a range of manual cleaning duties.
- An enthusiastic individual with a passion for working in a catering environment.
- Positive and take pride in their work.
Chartwells is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Catering Assistant in Luton employer: Chartwells
Chartwells is an exceptional employer that prioritises the growth and well-being of its employees, offering flexible working hours and a supportive environment where individuality is celebrated. With a strong commitment to career progression and a culture that values diversity, employees are recognised for their contributions and encouraged to thrive in their roles within the education sector. Working with Chartwells means being part of a team dedicated to making a positive impact on the lives of students through nutritious meals and excellent service.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant in Luton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chartwells and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Show off your flexibility! The job requires a flexible approach, so be prepared to discuss how you've adapted to different situations in previous roles. This will highlight your ability to thrive in a dynamic environment.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that pop up at Chartwells.
We think you need these skills to ace Catering Assistant in Luton
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the catering industry shine through. We want to see that you’re not just looking for any job, but that you genuinely care about providing great service and making customers happy.
Tailor Your CV:Make sure your CV is tailored to the role of Customer Services Assistant. Highlight any relevant experience in food service or customer care, and don’t forget to mention your ability to work flexibly and as part of a team – these are key for us!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Chartwells.
How to prepare for a job interview at Chartwells
✨Know the Company
Before your interview, take some time to research Chartwells. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Catering Assistant, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your communication skills and how you handle difficult situations with a positive attitude.
✨Demonstrate Flexibility
Since this role requires a flexible approach, be ready to discuss how you adapt to changing situations. Share instances where you’ve successfully managed multiple tasks or adjusted your plans to meet the needs of your team or customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.
