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- Tasks: Lead a passionate team, deliver exceptional service, and drive hospitality operations.
- Company: Join Compass Group UK&I, a leader in the hospitality industry.
- Benefits: Enjoy discounts on travel, groceries, cinema tickets, and wellness classes.
- Why this job: Grow your career with a company that values individuality and rewards hard work.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for service.
- Other info: Dynamic environment with opportunities for personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Working 5 out of 7 days. Maternity Cover.
As a Hospitality Assistant Manager, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
You will provide exceptional service to our clients. You'll help manage client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to. You will help drive the hospitality operations to exceed customer requirements, generate new sales leads and actively encourage revenue growth across the department with an approach to profit maximisation.
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Hospitality supervisory experience, with demonstrated ability to lead teams to deliver results
- Experience of working within brand guidelines to deliver results
- Experience in highly commercial and price sensitive markets
- Excellent communication and presentation skills
- Track record of growing sales and retaining business
- Foodservice or similar background
- Previous budget management and/or profit & loss responsibility
- Ability to communicate effectively to senior stakeholders
- Can demonstrate commercial awareness
- I.T & computer literate
About Us: As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Assistant Manager in London employer: Chartwells
Contact Detail:
Chartwells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your passion for outstanding service. Think about specific examples from your past experiences that highlight your ability to lead teams and drive sales – this will make you stand out!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for opportunities at Compass Group UK&I, where you can grow your career while being part of a diverse and inclusive team.
✨Tip Number 4
Follow up after interviews with a thank-you email. It shows your appreciation and keeps you fresh in their minds. Mention something specific from your conversation to remind them why you’re the perfect fit for the Hospitality Assistant Manager role!
We think you need these skills to ace Hospitality Assistant Manager in London
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for hospitality shine through in your application. We want to see that you genuinely care about delivering outstanding service and making guests feel special.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in supervisory roles. We love seeing how you've led teams and driven results in fast-paced environments, so don’t hold back!
Be Specific in Your Cover Letter: Use your cover letter to tell us about specific achievements or experiences that relate to the role. We appreciate when candidates can connect their past successes to what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Chartwells
✨Know Your Stuff
Make sure you’re well-versed in the company’s values and the specifics of the Hospitality Assistant Manager role. Familiarise yourself with their menu, services, and any recent news about the company. This shows your genuine interest and helps you stand out.
✨Showcase Your People Skills
As this role is all about delivering exceptional service, be prepared to share examples of how you've successfully managed client relationships or resolved customer issues in the past. Highlight your ability to work under pressure and lead a team effectively.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the opportunity. Remember, you’re aiming to represent the brand positively right from the start.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the company culture, growth opportunities, or how success is measured in the role. It shows that you’re engaged and serious about wanting to join their team.
