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- Tasks: Keep public areas clean, assist staff, and handle customer requests.
- Company: Join Chartwells, a leader in the hospitality industry with a focus on people.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Experience in customer care, adaptability, and strong communication skills.
- Other info: Diverse workplace that values individuality and promotes career advancement.
The predicted salary is between 10 - 13 £ per hour.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a part time basis, contracted to 25 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's what you need to know before applying:
- Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Porter in Glasgow employer: Chartwells
Contact Detail:
Chartwells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chartwells' social media and website. Understanding their values will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer care experience.
✨Tip Number 3
Show off your adaptability! Be ready to share examples of how you've handled changing priorities in past roles. This is key for a Porter, so make sure you highlight those experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Chartwells.
We think you need these skills to ace Porter in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can bring your unique spark to Chartwells.
Tailor Your Experience: Make sure to highlight any relevant experience that aligns with the responsibilities of a Porter. Whether it’s customer care or maintaining cleanliness, we want to know how your past roles have prepared you for this position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the team. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Chartwells
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter at Chartwells. Familiarise yourself with tasks like maintaining cleanliness and assisting other staff. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Customer Care Skills
Since delivering high-quality customer care is crucial for this role, think of specific examples from your past experiences where you've excelled in this area. Be ready to share how you handled customer requests or resolved issues, as this will highlight your suitability for the job.
✨Demonstrate Adaptability
The job requires someone who can embrace changing priorities. Prepare to discuss times when you've had to adapt quickly in a work environment. This could be anything from taking on extra duties to adjusting to last-minute changes in plans.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for progression, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
