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- Tasks: Serve customers, prepare food, and maintain cleanliness in various service areas.
- Company: Join Chartwells, a leading catering provider in the education sector.
- Benefits: Flexible hours, career progression, and a supportive work environment.
- Other info: Be part of a diverse team that values individuality and growth.
- Why this job: Make a difference in students' lives while enjoying a dynamic work atmosphere.
- Qualifications: Good communication skills and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Chartwells on a permanent casual basis, contracted to 0 hours per week. As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's what you need to know before applying:
- Work across all our service areas of food delivery, café, bars, convenience shops, and accommodation to deliver a great service to our customers.
- Your duties will include serving customers in our restaurants, cafes and convenience shops, basic food preparation, cleaning and generally ensuring that our customer areas are ready to delight.
- Taking responsibility for stocking food and beverage areas.
- Complete regular day to day activities as required to ensure a smooth operation.
- Take a flexible approach to work and always demonstrate the great behaviours to colleagues, customers and clients.
Our ideal Customer Services Assistant - Zero Hours will be:
- A good communicator, able to confidently liaise with customers and colleagues.
- Self-motivated and able to work unsupervised.
- Committed to high levels of customer care.
- Able to undertake a range of manual cleaning duties.
- An enthusiastic individual with a passion for working in a catering environment.
- Positive and take pride in their work.
Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Catering Assistant in Feltham employer: Chartwells
Contact Detail:
Chartwells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant in Feltham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chartwells and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Services Assistant, you'll need to chat with customers and colleagues all day. Try role-playing common scenarios with a friend to boost your confidence and get comfortable with the lingo.
✨Tip Number 3
Show off your enthusiasm! When you’re at the interview, let your passion for catering shine through. Share any relevant experiences or stories that highlight your commitment to customer care and teamwork.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Chartwells family and ready to bring your spark to the team!
We think you need these skills to ace Catering Assistant in Feltham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the catering environment shine through. We want to see that you’re not just looking for any job, but that you genuinely care about providing great service and making customers happy.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the role of a Customer Services Assistant. Use keywords from the job description, like 'self-motivated' and 'high levels of customer care', to show us you’re the perfect fit.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate. Remember, we’re looking for someone who can communicate well, so show us you can do that right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at Chartwells
✨Know the Company
Before your interview, take some time to research Chartwells and its commitment to quality service in the education sector. Understanding their values and mission will help you align your answers with what they’re looking for.
✨Show Your Customer Service Skills
Since the role is all about customer service, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond to help a customer or resolve an issue.
✨Demonstrate Flexibility
The job requires a flexible approach, so be prepared to discuss how you can adapt to different roles within the catering environment. Share experiences where you successfully juggled multiple tasks or adapted to changing circumstances.
✨Emphasise Teamwork
Highlight your ability to work well with others. Talk about times when you collaborated with colleagues to achieve a common goal, as teamwork is essential in a busy catering setting like Chartwells.