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- Tasks: Keep public areas clean, assist staff, and handle customer requests.
- Company: Join Chartwells, a leader in the food service industry with a focus on people.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Strong communication skills and experience in customer care.
- Other info: Flexible shifts and a commitment to diversity and inclusion.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a part time basis, contracted to 20 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: 5 out of 7 days. Please note: This role is contracted to 42.8 weeks per year.
Could you bring your spark to Chartwells? Here's what you need to know before applying:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Porter in Edinburgh employer: Chartwells
Contact Detail:
Chartwells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chartwells' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Porter, you'll need to build relationships and respond to customer requests. Try role-playing common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your adaptability! During the interview, share examples of how you've successfully handled changing priorities in the past. This will demonstrate that you can thrive in a dynamic environment like Chartwells.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Chartwells. Don’t miss out on the chance to grow your career with us!
We think you need these skills to ace Porter in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love to see individuality, so don’t be afraid to express what makes you unique and how that can benefit us at Chartwells.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer care or similar roles. We want to know how your skills align with the responsibilities of a Porter, so be specific about your past roles!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what really matters – your skills and how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Chartwells
✨Know the Role Inside Out
Before your interview, make sure you understand what a Porter does at Chartwells. Familiarise yourself with the key responsibilities like maintaining cleanliness and assisting staff. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Care Skills
Since delivering high-quality customer care is crucial for this position, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your commitment to excellent service.
✨Emphasise Adaptability
The job requires someone who can handle changing priorities. Prepare to discuss times when you've successfully adapted to new situations or challenges. This will highlight your flexibility and readiness to thrive in a dynamic environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if Chartwells is the right fit for you.
