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- Tasks: Join a dynamic team serving delicious food and exceptional customer service.
- Company: Be part of Compass Group, a leader in the hospitality industry.
- Benefits: Enjoy free drinks, exclusive discounts, wellness classes, and cash rewards.
- Why this job: Gain valuable experience while working in a fun, fast-paced environment.
- Qualifications: Previous customer service experience is essential; barista skills are a plus.
- Other info: Flexible hours with opportunities for career growth and development.
As a Customer Service Assistant – Casual Zero Hours, you\’ll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment across both Northumbria University campus\’ in the City and at Coach Lane.
The role offers numerous opportunities from working on a counter in a barista setting, behind the scenes expediting on the food pass, or working a hospitality event as waiting staff. Your hard work will be recognised and rewarded, making it an excellent chance to advance in a supportive setting.
We love food, love great events and are passionate about delivering the best.
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Crafting eye-catching food and counter displays that draw customers in
- Proudly representing Universities and and embodying our positive brand image
- Handling transactions with ease and operating the cash register efficiently
- Upholding the highest standards of Food Handling & Hygiene
- Ensuring a safe and healthy work environment by adhering to Health & Safety regulations
Our ideal Catering Assistant will:
- Bring a positive, can-do attitude to everything you do
- Show genuine passion for delivering exceptional customer service
- Excel as a supportive and collaborative team player
- Embrace the excitement of thriving under pressure
- Demonstrate impeccable time management and reliability
- Prioritise safety in every task you undertake
Essential:
- Previous experience in a customer service role
Desirable:
- Barista experience
- Till experience
We ensure you\’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free tea and coffee
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury\’s, Morrisons and many more
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Regular emails filled with the best discounts and savings available
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
Please note, the closing date of this vacancy is Friday 26th September 2025, should we receive a high volume of suitable candidates we will close this vacancy early, so we would recommend applying as soon as possible.
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/0409/91083001/52760912/BU #Universities & Colleges
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Customer Services Assistant - Casual Zero Hours employer: Chartwells
Contact Detail:
Chartwells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Assistant - Casual Zero Hours
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tricky situation or provide exceptional service. Being able to demonstrate your experience in these areas will make you stand out as a candidate who can thrive under pressure.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've collaborated with others in past roles. Highlighting your ability to work well in a fast-paced team will resonate with the hiring managers looking for supportive and collaborative players.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining our fantastic team. Don’t wait until the last minute; get your application in early to avoid missing out!
We think you need these skills to ace Customer Services Assistant - Casual Zero Hours
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and food. A friendly tone can make a big difference!
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or hospitality. If you've worked in a barista setting or handled transactions before, mention it! We love seeing how your background fits with our dynamic team.
Keep It Clear and Concise: While we want to know all about you, it's important to keep your application clear and to the point. Use bullet points if needed, and make sure your key skills and experiences stand out. We appreciate a well-organised application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our awesome benefits package there!