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For Companies At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
- Company: Join a leading company that values individuality and invests in its people.
- Benefits: Competitive pay, great perks, and unrivalled learning opportunities.
- Why this job: Be part of a passionate team and make a real impact in a busy environment.
- Qualifications: Enthusiastic attitude and a desire to succeed; catering experience is a plus.
- Other info: Diversity is our strength; we celebrate unique talents and backgrounds.
The predicted salary is between 28800 - 42000 £ per year.
Overview
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Universities on a part time basis, contracted to 20 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to Universities? Here\’s what you need to know before applying:
Responsibilities
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Universities and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Ideal candidate
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn\’t essential.
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/2701/97717001/52412738/BU #Universities & Colleges
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Customer Service Assistant employer: Chartwells
Contact Detail:
Chartwells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Compass Group's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant environment.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for delivering excellent service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. A friendly smile and a neat appearance can go a long way in making a great first impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for food and customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience.
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in a fast-paced environment before. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you’ve thrived under pressure or contributed to a team, and let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Chartwells
✨Show Your Passion for Food and People
Make sure to express your enthusiasm for food and customer service during the interview. Share any relevant experiences where you’ve gone above and beyond to create a great experience for customers, as this will resonate well with the hiring team.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, prepare examples of how you've successfully worked in a team before. Highlight moments when you collaborated with others to achieve a common goal, especially in busy environments.
✨Prepare for Fast-Paced Scenarios
Expect questions that assess how you handle pressure. Think of specific instances where you thrived under stress, such as managing multiple tasks or dealing with difficult customers, and be ready to discuss these experiences.
✨Know Your Hygiene and Safety Standards
Brush up on food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable about these topics will show that you take the role seriously and are committed to maintaining a safe environment for everyone.
