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- Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
- Company: Join Chartwells, a leading provider of catering services in the education sector.
- Benefits: Part-time hours, opportunities for progression, and a supportive team environment.
- Why this job: Make a real impact on students' lives while working in a fun, fast-paced setting.
- Qualifications: Enthusiastic attitude and teamwork skills; catering experience is a plus but not essential.
- Other info: Embrace diversity and enjoy a culture that celebrates individuality and growth.
The predicted salary is between 10 - 13 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 27.3 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying:
- Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Chartwells and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK.
Chartwells is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children’s Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
School Customer Service Assistant in Bucknell employer: Chartwells
Contact Detail:
Chartwells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School Customer Service Assistant in Bucknell
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chartwells. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for delivering excellent service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. A smart appearance can make a great first impression and shows that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace School Customer Service Assistant in Bucknell
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience for our clients.
Tailor Your CV: Make sure your CV highlights any relevant experience, especially in catering or customer service. We love seeing how your past roles have prepared you for this position, so don’t be shy about showcasing your skills!
Be Yourself: We value individuality, so don’t hesitate to let your personality come through in your application. Share what makes you unique and how you can contribute to our friendly team at Chartwells.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Chartwells
✨Show Your Passion for People and Food
Make sure to express your enthusiasm for both food and customer service during the interview. Share any relevant experiences where you’ve gone above and beyond to create a positive experience for customers, as this aligns perfectly with what Chartwells is looking for.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, come prepared with examples of how you've successfully worked in a team before. Highlight your ability to collaborate and support your colleagues, especially in busy environments.
✨Prepare for Fast-Paced Scenarios
Expect questions that assess how you handle pressure. Think of specific instances where you thrived under stress, such as managing multiple tasks at once or dealing with difficult customers. This will show that you can keep your cool when things get hectic.
✨Know Your Hygiene and Safety Standards
Brush up on food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable about these topics will not only impress your interviewers but also demonstrate your commitment to maintaining a safe environment for everyone.
