At a Glance
- Tasks: Keep public areas clean, assist staff, and handle customer requests.
- Company: Join Chartwells, a leader in the hospitality industry with a focus on people.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Experience in customer care, adaptability, and strong communication skills.
- Other info: Work part-time with flexible hours and a commitment to diversity.
The predicted salary is between 10 - 13 £ per hour.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a part time basis, contracted to 20 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's what you need to know before applying:
Your key responsibilities will include:- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Porter in Bristol employer: Chartwells
Contact Detail:
Chartwells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chartwells' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Porter, you'll need to interact with customers and staff regularly. Try role-playing common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Be ready to showcase your adaptability! During the interview, share examples of how you've successfully handled changing priorities in the past. This will demonstrate that you can thrive in a dynamic environment like Chartwells.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This small gesture can leave a lasting impression and show that you're truly invested in the role.
We think you need these skills to ace Porter in Bristol
Some tips for your application 🫡
Show Your Customer Care Skills: When writing your application, make sure to highlight any experience you have in delivering top-notch customer care. We want to see how you've gone above and beyond for customers in the past!
Be Adaptable: Since the role requires you to embrace changing priorities, share examples of how you've successfully adapted to new situations or challenges. This will show us that you're ready for anything!
Communicate Clearly: As a Porter, you'll need to build relationships with both customers and colleagues. Use your application to demonstrate your communication skills—keep it clear, concise, and friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Chartwells
✨Know the Role Inside Out
Before your interview, make sure you understand what a Porter does at Chartwells. Familiarise yourself with the key responsibilities like maintaining cleanliness and assisting staff. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Care Skills
Since delivering high-quality customer care is crucial, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your ability to connect with people and handle requests effectively.
✨Embrace Adaptability
The job requires someone who can adapt to changing priorities. Prepare to discuss times when you've had to adjust quickly to new situations or tasks. Highlighting your flexibility will show that you're the right fit for a dynamic environment like Chartwells.
✨Be Ready to Discuss Teamwork
As a Porter, you'll be working closely with various teams. Think about how you've collaborated with others in the past and be prepared to talk about your communication skills. Emphasising your ability to build relationships will resonate well with the interviewers.