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For Companies At a Glance
- Tasks: Keep universities running smoothly by maintaining cleanliness and assisting staff.
- Company: Join a leading company that values individuality and invests in its people.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Make a real impact while building relationships and enhancing customer experiences.
- Qualifications: Adaptable, reliable, and experienced in delivering high-quality customer care.
- Other info: Be part of a diverse team where your unique talents are celebrated.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Universities on a permanent casual basis, contracted to 0 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying:
Your Key Responsibilities Will Include:- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength.
Locations
Porter employer: Chartwells Universities
Contact Detail:
Chartwells Universities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend events, and connect on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Be ready to showcase your skills! When you get that interview, think about how you can demonstrate your customer care experience and adaptability. Share specific examples of how you've handled pressure or gone above and beyond.
✨Tip Number 3
Stay flexible with your availability. Since this role is casual, being open to different shift patterns can make you more appealing to employers. Plus, it shows you're keen to jump in whenever needed!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Porter
Some tips for your application 🫡
Show Your Customer Care Skills: When writing your application, make sure to highlight any experience you have in delivering top-notch customer care. We want to see how you’ve gone the extra mile for customers in the past!
Be Adaptable and Communicative: Since the role requires adaptability, share examples of how you've handled changing priorities. We love a good story about effective communication, so don’t hold back!
Keep It Clean and Tidy: As cleanliness is key in this role, mention any relevant experience you have in maintaining high standards of cleanliness. A neat application reflects your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Chartwells Universities
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Porter. Familiarise yourself with tasks like maintaining cleanliness, assisting staff, and handling customer requests. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Care Skills
Since delivering high-quality customer care is crucial, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during the interview to highlight your ability to connect with people and handle requests effectively.
✨Emphasise Adaptability and Initiative
The job requires someone who can adapt to changing priorities. Prepare to discuss situations where you've had to think on your feet or adjust your plans quickly. This will show that you're ready to tackle the dynamic environment of a university setting.
✨Demonstrate Reliability and Timekeeping
Being punctual and reliable is key in this role. Bring up instances where your timekeeping made a difference, whether it was arriving early for a shift or meeting tight deadlines. This will reassure the interviewer that you take responsibility seriously.
