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- Tasks: Prepare delicious food and create attractive displays while delivering excellent customer service.
- Company: Join Chartwells Universities, a leader in the catering industry with a vibrant team culture.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a passionate team and make a real impact on students' dining experiences.
- Qualifications: Enthusiastic attitude, teamwork skills, and a desire to succeed; catering experience is a plus.
- Other info: Diverse environment that values individuality and offers career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Universities on a full time basis, contracted to 37.5 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You will be given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to Universities? Here’s what you need to know before applying:
Your Key Responsibilities Will Include:- Preparing delicious, high‑quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Universities and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Have an enthusiastic can‑do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety‑first mindset
- Have experience within a similar catering‑related role, but this isn’t essential.
As part of Compass you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant in Oxford employer: Chartwells Universities
Contact Detail:
Chartwells Universities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Oxford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chartwells Universities. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine in front of the hiring team.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your enthusiasm for food and customer service shine through. Share personal stories that highlight your teamwork and can-do attitude – it’ll make you memorable!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Service Assistant in Oxford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially if you've worked in a fast-paced environment before. We love seeing how your skills align with what we’re looking for in a Customer Service Assistant.
Be Yourself: Don’t be afraid to let your personality come through in your application. At StudySmarter, we celebrate individuality, so show us what makes you unique and how you can contribute to our friendly team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Chartwells Universities
✨Know Your Stuff
Before the interview, make sure you understand Chartwells Universities and their commitment to exceptional customer service. Familiarise yourself with their values and how they celebrate individuality. This will help you connect your own experiences to what they’re looking for.
✨Show Your Passion
During the interview, let your enthusiasm for food and people shine through. Share specific examples of how you've delivered excellent customer service in the past. This will demonstrate that you have the right attitude and are genuinely excited about the role.
✨Team Player Vibes
Since teamwork is key in this role, be ready to discuss how you’ve worked effectively in a team before. Highlight any experiences where you’ve collaborated under pressure or contributed to a positive team environment. This will show that you can thrive in a busy setting.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about opportunities for progression within the company or how they support their employees' development. This shows that you’re not just interested in the job, but also in growing with the company.
