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- Tasks: Manage catering operations and lead a passionate team to deliver exceptional food services.
- Company: Join Chartwells, a leader in catering for the education sector.
- Benefits: Enjoy free meals, discounts, wellness classes, and career development opportunities.
- Why this job: Make a real impact on students' lives through nutritious food and engaging environments.
- Qualifications: Experience in hospitality or retail management with strong leadership skills.
- Other info: Be part of a diverse team that values your unique talents and growth.
The predicted salary is between 36000 - 60000 £ per year.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Subsidised car parking
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK.
We believe in the power of food and drink to bring people together, whether in a restaurant or speciality café, to inspire them to do great things at work. Our food is crafted onsite by passionate people using the best ingredients and we know that a balanced, plant focused, natural, fresh and sustainable menu will increase the productivity of our customers and keep them motivated and happy whilst at work. We provide amazing food, create inviting spaces, and develop engaging environments that inspire, motivate and unite our customers.
To be responsible for the overall efficient and effective management of the contract to provide great quality Foodservice and Support Services as required. Responsible for the management, development and training of a large team. Ensure the contract is compliant and run commercially in line with net growth and retention targets.
Responsibilities Include:
- To be responsible for the efficient and effective management of the contract
- Build and maintain a positive and effective client relationship ensuring we are true partners in their business
- To ensure the smooth planning of the contract and resources to deliver a first-class food and beverage service to our clients and customers
As the Operations Manager, you will ideally have a successful background in Contract Catering/Hospitality/Retail, using your entrepreneurial skills to create a thriving and successful working environment. You possess excellent management and communication skills, have a good understanding of report writing and financial management, and be able to demonstrate your analytical approach to problem solving. You will have the ability to display a real passion for food and customer service and be financially and commercially astute.
Proven experience in leading and managing a high performing team. Extensive operational experience in a similar sized role. Exceptional stakeholder management skills. This contract is complex, devolved and requires exceptional client and customer relationship management skills. Track record of growing sales in both a competitive retail environment and through hospitality and events business. Foodservice or similar background. Excellent commercial acumen. Ability to communicate effectively at all levels.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Catering Operations Manager - University of Kent in Maidstone employer: Chartwells - Universities
Contact Detail:
Chartwells - Universities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Operations Manager - University of Kent in Maidstone
✨Tip Number 1
Network like a pro! Reach out to people in the catering and hospitality industry, especially those connected to the University of Kent. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Chartwells and their values. Show us how your passion for food and customer service aligns with our mission to create inviting spaces and inspire others.
✨Tip Number 3
Practice your communication skills! As an Operations Manager, you'll need to engage effectively with clients and your team. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the team at Chartwells.
We think you need these skills to ace Catering Operations Manager - University of Kent in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Catering Operations Manager role. Highlight your experience in contract catering, hospitality, or retail, and showcase your management skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for food and customer service, and explain why you’re the perfect fit for our team. Don’t forget to mention any relevant achievements that demonstrate your ability to grow sales and manage teams effectively.
Showcase Your Analytical Skills: Since the role requires strong analytical skills, make sure to include examples of how you've used data to solve problems or improve operations in your previous roles. We love seeing candidates who can think critically and drive results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and you’ll be one step closer to joining our amazing team at Chartwells. Plus, we can’t wait to see your application!
How to prepare for a job interview at Chartwells - Universities
✨Know Your Stuff
Before the interview, dive deep into Chartwells and their mission. Understand their approach to food service in education and be ready to discuss how your experience aligns with their values. This shows genuine interest and helps you connect your background to their goals.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to lead a large team. Prepare examples of how you've successfully managed teams in the past, focusing on your communication and problem-solving skills. Highlight any specific achievements that demonstrate your ability to grow sales and improve service quality.
✨Prepare for Scenario Questions
Expect questions about handling complex client relationships or operational challenges. Think of scenarios where you've turned a difficult situation into a success story. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their future plans for the catering services at the University of Kent or how they measure success in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
