At a Glance
- Tasks: Be the go-to person for hospitality enquiries and manage client bookings.
- Company: Join Compass Group, a leader in the hospitality industry.
- Benefits: Enjoy a competitive salary, pension scheme, and exclusive discounts.
- Other info: Work Monday to Friday with wellness classes and fun perks!
- Why this job: Kickstart your career with growth opportunities and a vibrant work culture.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 27900 - 34100 £ per year.
Benefits
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Monday to Friday
- Contributory pension scheme
- Grow your career with our Career Pathways and My Learning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking. com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Benefits
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Monday to Friday
- Contributory pension scheme
- Grow your career with our Career Pathways and My Learning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking. com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Main Duties
What you'll be doing
- Key Responsibilities, Tasks and Activities
- First point of contact for hospitality enquiries
- Fulfilment of all incoming sales and hospitality enquiry calls
- Supporting the Hospitality Team
- Client liaison and account management
- Processing of all hospitality client bookings including the processing of finances
- Departmental administration and filing
- Daily Duties
- Preparing all function sheets for the week ahead and updating the CPU clipboards daily
- Updating event consumptions within 24hrs
- Update daily event calendar with enquiries as they come in.
- Updating the events in the calendar as required.
- Add new enquires to the hospitality pipeline tracker and updating as required
- Adding confirmed events to planon
- Ownership of hospitality emails and ensuring responses within 24hrs
- Ownership of hospitality phone
- Working with the Dispatch Supervisor and Hospitality Supervisors to ensure we meet all deliveries and customer requirements
More about the role
- Preparing all function sheets for the week ahead and updating the CPU clipboards daily
- Updating event consumptions within 24hrs
- Update daily event calendar with enquiries as they come in.
- Updating the events in the calendar as required.
- Add new enquires to the hospitality pipeline tracker and updating as required
- Adding confirmed events to planon
- Ownership of hospitality emails and ensuring responses within 24hrs
- Ownership of hospitality phone
- Working with the Dispatch Supervisor and Hospitality Supervisors to ensure we meet all deliveries and customer requirements
- Sales And Marketing
- A focus on excellent customer service and communications
- Prepare quotations for the Occasions and Only at Oxford brands
- Assist in preparing creative pitches and designs
- Ownership of the Only at Oxford Instagram and Twitter accounts
- Finance
- Ensure all events are captured on planon
- Monitor and update all consumption
- Complete all Nexus labour and hospitality stock bookwork
- Uniform tracking, stock take and purchasin
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues.
Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Job
Reference: com/2910/94369001/52764438/R/SU #Universities & Colleges
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Co-Ordinator employer: Chartwells Universities
At Compass Group UK&I, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment for our Kitchen Porters. With a focus on employee growth through comprehensive training programmes and career pathways, we ensure that our team members are rewarded with competitive pay, extensive benefits, and a healthy work-life balance, including school holiday periods off. Join us in a role where your contributions are valued, and enjoy unique perks like exclusive travel discounts and wellness classes, all while being part of a diverse and inclusive culture.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Co-Ordinator
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chartwells Universities. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chartwells Universities
Don't be shy about reaching out to Chartwells Universities directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Co-Ordinator
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chartwells Universities and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chartwells Universities
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
