At a Glance
- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Chartwells, a leader in catering for the education sector, serving millions weekly.
- Benefits: Part-time hours, opportunities for growth, and a supportive team culture.
- Why this job: Be part of a passionate team that values individuality and rewards hard work.
- Qualifications: Enthusiastic attitude, teamwork skills, and a desire to succeed; catering experience is a plus.
- Other info: Contracted for 20 hours per week, 42 weeks per year.
Customer Service Assistant – Hereford Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Universities on a part time basis, contracted to 20 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 42 weeks per year Could you bring your spark to Universities? Here’s what you need to know before applying: Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Creating attractive food and counter displays Representing Universities and maintaining a positive brand image Handling cash and operating the cash register Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Customer Services Assistant will: Have an enthusiastic can-do attitude Display passion for delivering excellent customer service Be an excellent team player Arrive equipped with a desire to succeed in your role Thrive working under pressure Demonstrate outstanding timekeeping and reliability Have a safety-first mind set Have experience within a similar catering-related role, but this isn’t essential. Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK. Job Reference: com/2711/C61801/52502307/R/BU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive?because diversity is our strength!
Customer Service Assistant - Hereford employer: Chartwells - Universities
Contact Detail:
Chartwells - Universities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Hereford
✨Tip Number 1
Show your passion for food and customer service during the interview. Share specific examples of how you've gone above and beyond to create a positive experience for customers in previous roles.
✨Tip Number 2
Demonstrate your ability to thrive in a busy environment by discussing any relevant experiences where you successfully managed multiple tasks under pressure. This will highlight your suitability for the fast-paced nature of the role.
✨Tip Number 3
Emphasize your teamwork skills by mentioning instances where you collaborated effectively with colleagues to achieve a common goal. This aligns with our value of being a team player.
✨Tip Number 4
Familiarize yourself with food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable in these areas will show that you take safety seriously and are ready to comply with our standards.
We think you need these skills to ace Customer Service Assistant - Hereford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and the qualities the company is looking for in a Customer Service Assistant. Tailor your application to highlight how you meet these requirements.
Show Your Passion: In your cover letter, express your enthusiasm for food and customer service. Share any relevant experiences that demonstrate your passion and how you thrive in busy environments.
Highlight Teamwork Skills: Emphasize your ability to work as part of a team. Provide examples from previous roles where you collaborated effectively with others to achieve common goals.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Chartwells - Universities
✨Show Your Passion for Food and People
Make sure to express your enthusiasm for food and customer service during the interview. Share any relevant experiences that highlight your passion, whether it's cooking, serving, or simply enjoying food culture.
✨Demonstrate Team Spirit
Since this role emphasizes teamwork, be prepared to discuss examples of how you've successfully worked in a team before. Highlight your ability to collaborate and support your colleagues in a busy environment.
✨Prepare for Fast-Paced Scenarios
Expect questions about how you handle pressure and busy situations. Think of specific instances where you thrived under pressure and be ready to share those stories.
✨Emphasize Reliability and Timekeeping
Reliability is key in this role. Be sure to mention your punctuality and commitment to maintaining a strong work ethic. You might want to provide examples of how you've demonstrated these qualities in previous jobs.