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- Tasks: Prepare delicious food and create attractive displays while delivering top-notch customer service.
- Company: Join Chartwells Universities, a leader in the food and beverage industry.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a vibrant team that values diversity and empowers you to thrive.
- Qualifications: Enthusiastic attitude and passion for customer service; catering experience is a plus.
- Other info: Flexible hours with a focus on teamwork and personal growth.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, we are looking for someone to help us deliver exceptional customer experience for Universities on a part‑time basis, contracted to 30 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You\’ll be given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 36 weeks per year.
Your Key Responsibilities
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Universities and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Customer Services Assistant
- Have an enthusiastic can‑do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety‑first mindset
- Have experience within a similar catering‑related role, but this isn\’t essential.
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/1002/99525001/52509804/BU #Universities & Colleges
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Customer Service Assistant employer: Chartwells Universities
Contact Detail:
Chartwells Universities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chartwells Universities. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can showcase your enthusiasm for customer service and teamwork. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Dress the part! Even if it's a casual role, looking smart and presentable can make a great first impression. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds. Plus, it’s a great chance to reiterate your passion for the role!
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience.
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience, even if it’s not directly in catering. We love seeing how your skills can translate into our busy environment, so don’t hold back!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share a bit about who you are and what makes you a great team player – we’re all about celebrating unique talents!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Chartwells Universities
✨Know Your Stuff
Before the interview, make sure you understand what the role of a Customer Service Assistant entails. Familiarise yourself with Chartwells Universities and their commitment to quality food and customer service. This will help you answer questions confidently and show your enthusiasm for the position.
✨Show Off Your Team Spirit
Since teamwork is key in this role, be ready to share examples of how you've worked well with others in the past. Think of specific situations where you contributed to a team goal or helped a colleague out. This will demonstrate that you're not just a lone wolf but someone who thrives in a busy environment.
✨Bring Your A-Game Attitude
An enthusiastic can-do attitude is essential for this job. During the interview, let your passion for delivering excellent customer service shine through. Smile, maintain eye contact, and express your excitement about the opportunity to work in a fast-paced setting.
✨Prepare for Practical Questions
Expect questions related to food handling, hygiene standards, and health & safety regulations. Brush up on these topics beforehand so you can speak knowledgeably about them. Showing that you take safety seriously will impress your interviewers and highlight your reliability.