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- Tasks: Lead a dynamic team to deliver exceptional catering services and events at Northumbria University.
- Company: Join Compass Group, a leader in hospitality and event catering.
- Benefits: Enjoy free meals, gym access, discounts, and career growth opportunities.
- Why this job: Make a real impact on student experiences while developing your leadership skills.
- Qualifications: Experience in food service and strong stakeholder management skills required.
- Other info: Be part of a diverse team that values your unique talents and growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Chartwells is part of the wider Compass Group family. We are based onsite at Northumbria University, and work in partnership with our clients to deliver the best university experience with our hospitality and event catering, for all students and faculty. We love food, love great events and are passionate about delivering the best. We work between our central and onsite teams to build our Northumbria University catering brand, and we’re looking for a new marketing and events manager to deliver our marketing and events strategy, keep our customers engaged, build brilliant supplier relationships, and deliver amazing events on campus.
The Role
12 Month Fixed Term Maternity Cover
To lead and develop the onsite team to provide exceptional service to our clients and customers. To build and maintain effective relationships with all key stakeholders. Manage client and contractual relationships in a proactive, collaborative manner ensuring all legislative and company policies are adhered to. Review business performance and ensure delivery of key operational and financial targets in line with client and Compass expectations. Be an exceptional leader and take responsibility for the management, development and training of all team members.
Responsibilities
- Lead and develop the onsite team to provide exceptional service to clients and customers.
- Build and maintain effective relationships with all key stakeholders.
- Manage client and contractual relationships in a proactive, collaborative manner, ensuring legislative and company policies are adhered to.
- Review business performance and ensure delivery of key operational and financial targets in line with client and Compass expectations.
- Be an exceptional leader and take responsibility for the management, development and training of all team members.
Person Specification
- Excellent industry knowledge and experience of working with food in both retail and hospitality
- Demonstrable experience of managing complex, multi-outlet sites or area operations
- Knowledge of the education and contract catering sector
- Strong stakeholder management skills
- Strong commercial acumen
- Excellent communication skills, both written and oral
- People Management
- Results Orientation
- Exceptional leadership skills
Benefits
- Free meals
- Free on-site gym
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury\’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/0110/91078001/52765649/SU #Universities & Colleges
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because
Seniority level
- Director
Employment type
- Full-time
Job function
- Education and Training
Industries
- Food and Beverage Services
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Contract Director - Northumbria University employer: Chartwells Universities
Contact Detail:
Chartwells Universities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Director - Northumbria University
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Northumbria University or within Compass Group. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for the interview by researching the latest trends in hospitality and event catering. Show us that you’re not just passionate about food and events, but that you also know what’s hot in the industry right now!
✨Tip Number 3
Practice your leadership skills! Think of examples where you've led a team or managed a project successfully. We want to see how you can inspire and develop others, so be ready to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Compass Group.
We think you need these skills to ace Contract Director - Northumbria University
Some tips for your application 🫡
Show Your Passion for Food and Events: When you're writing your application, let your love for food and events shine through! We want to see how your enthusiasm aligns with our mission at Chartwells to deliver the best university experience.
Highlight Your Leadership Skills: Make sure to showcase your exceptional leadership skills in your application. We’re looking for someone who can lead and develop a team, so share examples of how you've successfully managed teams in the past.
Tailor Your Application: Don’t just send a generic application! Tailor it to reflect the specific requirements mentioned in the job description. We appreciate when candidates take the time to connect their experiences with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Chartwells Universities
✨Know Your Stuff
Make sure you brush up on your knowledge of the food and hospitality industry, especially in relation to contract catering and university settings. Familiarise yourself with Compass Group's values and how they align with your own experience.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities and how you've successfully managed teams in the past. Be ready to discuss how you develop and train team members to ensure exceptional service.
✨Build Relationships
Think about how you can demonstrate your stakeholder management skills. Have examples ready that show how you've built and maintained effective relationships with clients and suppliers in previous roles.
✨Results Matter
Be prepared to talk about your experience with achieving operational and financial targets. Use specific metrics or outcomes from your past roles to illustrate your results-oriented approach and commercial acumen.
