At a Glance
- Tasks: Serve customers with a smile and create a welcoming atmosphere.
- Company: Join a vibrant team at a leading university café.
- Benefits: Enjoy exclusive discounts, wellness classes, and career development opportunities.
- Why this job: Be the face of our café and make a real impact on campus life.
- Qualifications: Passion for customer service and great communication skills.
- Other info: Flexible part-time hours with opportunities for growth in a supportive environment.
Overview
We\\\’re looking for a Cafe Assistant who will be the face of our business, delivering exceptional customer service within a university campus for our Universities sector on a part time basis. You\\\’ll join a team that takes pride in what they do, their food, and in its people. As a Cafe Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\\\’ll have opportunities to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Benefits include a comprehensive package such as exclusive travel discounts, savings on groceries, digital healthcare, cinema discounts, regular savings emails, cash rewards, wellness classes, and more. You can share discounts with friends and family, with a contributory pension scheme and career development opportunities through Career Pathways and MyLearning programmes.
Your Key Responsibilities Will Include
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the food service and helping customers with natural service
- Representing Universities and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling and Hygiene standards
- Complying with Health and Safety regulations
Our Ideal Customer Service Assistant Will
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
- Have a safety-first mindset
As part of Compass you\\\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\\\’s biggest businesses.
Job Reference: com/0809/75019001/52549991/WJ |
Compass Group UK&I is committed to fostering an environment where every individual can be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive — because diversity is our strength!
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Management and Manufacturing
- Industries: Food and Beverage Services
Referrals increase your chances of interviewing at Chartwells Universities. Get notified about new Food Service Worker jobs in Leicester, England, United Kingdom.
Locations mentioned: Leicester, Barrow Upon Soar, Enderby, Nottingham, Beeston, Hinckley, Lutterworth, Coventry, Kettering, and surrounding areas.
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Cafe Assistant employer: Chartwells Universities
Contact Detail:
Chartwells Universities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the cafe and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios with customers. Being able to demonstrate your ability to provide outstanding service will set you apart from other candidates.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look presentable and professional. First impressions matter, and looking the part shows that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team. Don’t miss out on this chance!
We think you need these skills to ace Cafe Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and teamwork. A friendly tone can make a big difference!
Tailor Your Application: Make sure to tailor your application to the Cafe Assistant role. Highlight any relevant experience you have in food service or customer interaction. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, especially in a fast-paced environment like ours!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Chartwells Universities
✨Know Your Stuff
Familiarise yourself with the menu and services offered at the café. Being knowledgeable about what you’re serving will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Showcase Your People Skills
As a Cafe Assistant, customer service is key. Prepare examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer or resolved a tricky situation.
✨Demonstrate Team Spirit
This role requires you to work well within a team. Be ready to discuss your experiences working in a team environment. Highlight your communication skills and how you contribute positively to group dynamics.
✨Emphasise Reliability and Safety
Since the job involves handling food and cash, it’s crucial to convey your commitment to safety and hygiene standards. Share any relevant experiences that demonstrate your reliability and attention to detail in these areas.