At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering excellent customer service.
- Company: Join Chartwells, a vibrant team that values individuality and teamwork.
- Benefits: Part-time hours with opportunities for progression and recognition.
- Other info: Enjoy a dynamic workplace with a focus on safety and reliability.
- Why this job: Be part of a friendly team in a fast-paced environment that celebrates your contributions.
- Qualifications: Enthusiastic attitude and a passion for customer service; catering experience is a plus.
The predicted salary is between 12 - 14 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 26 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your Key Responsibilities Will Include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Chartwells and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Customer Services Assistant Will:
- Have an enthusiastic can‑do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety‑first mindset
- Have experience within a similar catering‑related role, but this isn't essential.
Any offer of employment will be subject to successfully completing pre‑employment checks, including an enhanced DBS disclosure and a Children’s Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.
School Customer Service Assistant in Truro employer: Chartwells Schools
Chartwells is an exceptional employer that values its team members and fosters a vibrant work culture where individuality is celebrated. With a commitment to employee growth, we offer numerous opportunities for advancement within our organisation, all while working in a dynamic environment that prioritises customer satisfaction and teamwork. Join us in delivering delightful food experiences while enjoying the benefits of a supportive workplace that recognises and rewards your hard work.
StudySmarter Expert Advice🤫
We think this is how you could land School Customer Service Assistant in Truro
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chartwells. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for delivering excellent service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It’s all about making a great first impression, and looking the part can really help you stand out as a serious candidate.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace School Customer Service Assistant in Truro
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for food and customer service right from the start. Use your application to share any experiences that highlight your love for working with people and delivering great service.
Tailor Your Application:Make sure to customise your CV and cover letter to match the job description. Highlight your teamwork skills and any relevant experience in a busy environment, as we want to know how you can contribute to our friendly team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Chartwells Schools
✨Know Your Stuff
Before the interview, make sure you understand Chartwells' values and what they stand for. Familiarise yourself with their food offerings and customer service approach. This will help you show your passion for food and people during the conversation.
✨Show Your Team Spirit
As a Customer Service Assistant, being a team player is crucial. Think of examples from your past experiences where you worked well in a team, especially in busy environments. Be ready to share these stories to demonstrate your collaborative spirit.
✨Prepare for Pressure
Since the role involves working in a fast-paced setting, be prepared to discuss how you handle pressure. Think of specific situations where you thrived under stress and how you maintained excellent customer service despite the rush.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent Chartwells positively.
