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- Tasks: Prepare delicious food and create attractive displays while delivering excellent customer service.
- Company: Join Chartwells, a leading provider of catering services in the education sector.
- Benefits: Part-time hours, opportunities for progression, and a supportive team environment.
- Why this job: Make a positive impact on students' lives through nutritious meals and exceptional service.
- Qualifications: Enthusiastic attitude, teamwork skills, and a passion for customer service.
- Other info: Flexible 16-hour contract with 43 weeks of work per year.
The predicted salary is between 10 - 13 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part‑time basis, contracted to 16 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You’ll be given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. This role is contracted to 43 weeks per year.
Your Key Responsibilities
- Preparing delicious, high‑quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Chartwells and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Candidate
- Have an enthusiastic can‑do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety‑first mindset
- Have experience within a similar catering‑related role, but this isn’t essential
Chartwells is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment. Any offer of employment will be subject to successfully completing pre‑employment checks, including an enhanced DBS disclosure and a Children’s Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.
School Customer Service Assistant in Stanmore employer: Chartwells Schools
Contact Detail:
Chartwells Schools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School Customer Service Assistant in Stanmore
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chartwells. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can demonstrate your passion for food and customer service. The more comfortable you are, the better you'll shine during the real deal!
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm and can-do attitude shine through. Remember, they’re looking for someone who fits into their friendly environment, so don’t be afraid to be yourself!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace School Customer Service Assistant in Stanmore
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for food and customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience for our customers.
Tailor Your CV: Make sure your CV highlights any relevant experience, especially in catering or customer service. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!
Be Yourself: We value individuality, so don’t hesitate to let your personality come through in your cover letter. Share why you’re excited about this role and how you can contribute to our friendly team at Chartwells.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Chartwells Schools
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this will resonate well with Chartwells' focus on exceptional experiences.
✨Demonstrate Team Spirit
Since this role is all about being a team player, be prepared to discuss your experiences working in teams. Highlight moments where you collaborated effectively with others, especially in busy environments, to show that you can thrive under pressure.
✨Know Your Food Safety Standards
Brush up on food handling and hygiene standards before the interview. Being knowledgeable about these regulations not only shows your commitment to safety but also aligns with Chartwells' emphasis on compliance and health.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle various situations in a fast-paced environment. Think of examples where you had to think on your feet or manage time effectively, as this will demonstrate your reliability and ability to perform under pressure.
