At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering excellent customer service.
- Company: Join Chartwells, a leading provider in school catering with a friendly team culture.
- Benefits: Part-time hours, opportunities for progression, and a supportive work environment.
- Other info: Embrace diversity and grow your career in a company that values individuality.
- Why this job: Make a real impact on students' lives while enjoying a dynamic and fast-paced workplace.
- Qualifications: Enthusiastic attitude, teamwork skills, and a passion for customer service.
The predicted salary is between 13 - 16 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 10 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 42.6 weeks per year.
Key Responsibilities- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Chartwells and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children’s Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
School Customer Service Assistant employer: Chartwells Schools
Chartwells, part of Compass Group UK&I, is an exceptional employer that prioritises the well-being and growth of its employees. With a strong commitment to diversity and inclusion, we celebrate individuality and provide ample opportunities for career progression within a supportive and dynamic work environment. Join our passionate team in delivering high-quality food services to the education sector, where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land School Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chartwells. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how your experiences align with the role of a Customer Service Assistant. The more comfortable you are, the better you'll shine during the actual interview!
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm and passion for food and people come through. Remember, they’re looking for someone who fits into their friendly environment, so don’t be afraid to be yourself!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace School Customer Service Assistant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience for our customers.
Tailor Your CV:Make sure your CV highlights any relevant experience, even if it’s not directly in catering. We love seeing how your skills can transfer to this role, so don’t be shy about showcasing your teamwork and customer service abilities!
Be Yourself:At StudySmarter, we celebrate individuality! Don’t hesitate to let your personality come through in your application. We’re looking for team players who can bring their unique flair to our friendly environment.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Chartwells Schools
✨Show Your Passion for People and Food
Make sure to express your enthusiasm for both customer service and food during the interview. Share any relevant experiences where you’ve gone above and beyond to create a positive experience for customers, as this aligns perfectly with what Chartwells values.
✨Demonstrate Team Spirit
Since this role is all about being part of a friendly team, be ready to discuss how you work well with others. Think of examples where you’ve collaborated effectively in a busy environment, showcasing your ability to thrive under pressure.
✨Prepare for Practical Questions
Expect questions that assess your understanding of food handling and hygiene standards. Brush up on these topics beforehand, and be prepared to discuss how you would ensure compliance in a fast-paced setting.
✨Exude Reliability and Timekeeping Skills
Chartwells values outstanding timekeeping and reliability, so come prepared to talk about your punctuality and how you manage your time effectively. Sharing specific instances where you’ve demonstrated these traits will help you stand out.
