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- Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
- Company: Join Chartwells Schools, a leader in catering for the education sector.
- Benefits: Part-time hours, career progression, and a supportive team environment.
- Why this job: Make a difference in students' lives while working in a fun, fast-paced setting.
- Qualifications: Enthusiastic attitude and a passion for customer service; catering experience is a plus.
- Other info: Enjoy a dynamic role with opportunities to grow within a caring company.
The predicted salary is between 10 - 13 £ per hour.
Join to apply for the School Customer Service Assistant role at Chartwells Schools. Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, we are looking for someone to help us deliver exceptional customer experience for Chartwells on a part‑time basis, contracted to 25 hours per week. This role is contracted to 43 weeks per year.
Your key responsibilities will include:
- Preparing delicious, high‑quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Chartwells and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with food handling & hygiene standards
- Complying with health & safety regulations
Our ideal customer services assistant will:
- Have an enthusiastic can‑do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding time‑keeping and reliability
- Have a safety‑first mindset
- Have experience within a similar catering‑related role – not essential
Chartwells is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment. Any offer of employment will be subject to successfully completing pre‑employment checks, including an enhanced DBS disclosure and a Children’s Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we request applicants to declare all previous convictions and cautions to assess suitability to work with children.
School Customer Service Assistant in Royal Tunbridge Wells employer: Chartwells Schools
Contact Detail:
Chartwells Schools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School Customer Service Assistant in Royal Tunbridge Wells
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chartwells. Understand their values and what they stand for in the education sector. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve gone above and beyond for a customer. Be ready to share these experiences during your interview to demonstrate your passion for delivering excellent service.
✨Tip Number 3
Dress the part! Even though it’s a casual environment, looking smart and presentable can make a great first impression. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace School Customer Service Assistant in Royal Tunbridge Wells
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for food and customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience for our clients.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s not directly in catering. We love seeing how your skills can transfer to this role, so don’t be shy about showcasing your teamwork and customer service abilities!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the School Customer Service Assistant role. Share specific examples of how you’ve thrived in busy environments and how you embody a can-do attitude.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better from the start!
How to prepare for a job interview at Chartwells Schools
✨Know Your Stuff
Before the interview, make sure you understand Chartwells' mission and values. Familiarise yourself with their commitment to quality food and customer service. This will help you align your answers with what they’re looking for.
✨Show Your Passion
During the interview, let your enthusiasm for food and customer service shine through. Share any relevant experiences where you’ve gone above and beyond for customers or worked in a team. This will demonstrate that you’re a great fit for their friendly environment.
✨Prepare for Scenarios
Think about how you would handle busy situations or difficult customers. Be ready to discuss specific examples from your past experiences. This shows that you can thrive under pressure and are reliable, which is key for this role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they celebrate individual contributions. This not only shows your interest but also helps you gauge if it’s the right fit for you.
