At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering excellent customer service.
- Company: Join Chartwells, a leading provider of catering services in the education sector.
- Benefits: Part-time hours with opportunities for career progression and a supportive team environment.
- Why this job: Make a real impact by serving nutritious meals to students and contributing to their well-being.
- Qualifications: Enthusiastic attitude, teamwork skills, and a passion for customer service are essential.
- Other info: Enjoy a dynamic workplace that celebrates individuality and promotes diversity.
The predicted salary is between 13 - 16 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 16 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 43 weeks per year.
Your Key Responsibilities Will Include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Chartwells and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Customer Services Assistant Will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
Chartwells is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children’s Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
School Customer Service Assistant in Northampton employer: Chartwells Schools
Contact Detail:
Chartwells Schools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School Customer Service Assistant in Northampton
✨Tip Number 1
Get to know the company! Before your interview, check out Chartwells' values and mission. This way, you can show how your passion for food and people aligns with their goals. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Being able to share these stories will demonstrate your enthusiasm and can-do attitude during the interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. A neat appearance reflects your respect for the role and the company, plus it shows you’re ready to thrive in a busy environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about joining the Chartwells team!
We think you need these skills to ace School Customer Service Assistant in Northampton
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and people shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional customer experience.
Tailor Your CV: Make sure your CV highlights any relevant experience, especially in customer service or catering. We love seeing how your skills match what we’re looking for, so don’t be shy about showcasing your strengths!
Be Yourself: We value individuality at StudySmarter, so don’t hesitate to let your personality come through in your application. Share a bit about what makes you unique and how you can contribute to our friendly team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Chartwells Schools
✨Show Your Passion for People and Food
Make sure to express your enthusiasm for working with food and serving customers. Share any relevant experiences where you’ve gone above and beyond to create a positive experience for others, as this aligns perfectly with what Chartwells is looking for.
✨Demonstrate Team Spirit
Since this role requires being part of a friendly team, be ready to discuss how you work well with others. Think of examples where you’ve collaborated effectively in a busy environment, showcasing your ability to thrive under pressure.
✨Know Your Hygiene and Safety Standards
Brush up on food handling and hygiene standards before the interview. Being knowledgeable about these regulations shows that you take safety seriously, which is crucial in a catering role. You might even want to mention any previous training or certifications you have.
✨Be Ready to Talk About Reliability
Chartwells values outstanding timekeeping and reliability, so come prepared with examples that highlight your punctuality and commitment. Discuss how you manage your time effectively, especially in a fast-paced setting, to reassure them that you’re dependable.