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For Companies At a Glance
- Tasks: Prepare delicious food and create eye-catching displays for customers.
- Company: Join Chartwells, a leading provider in the education catering sector.
- Benefits: Flexible zero-hour contract with opportunities for career progression.
- Other info: Dynamic work environment focused on safety and teamwork.
- Why this job: Be part of a team that values individuality and celebrates excellence.
- Qualifications: Positive attitude and passion for customer service; catering experience is a bonus.
We are recruiting a dedicated Customer Services Assistant with a zero‑hour casual contract (0 hours per week) to help ensure the smooth operation of Chartwells on a permanent basis. The candidate will maintain a high standard of quality work while having the chance to progress their career with a company that invests in people, celebrates individuality and recognises excellence.
Key Responsibilities
- Prepare delicious, high‑quality food for our clients and customers.
- Craft eye‑catching food and counter displays that attract customers.
- Represent Chartwells proudly and embody our positive brand image.
- Handle transactions efficiently and operate the cash register.
- Uphold the highest standards of food handling and hygiene.
- Ensure a safe and healthy work environment by adhering to health & safety regulations.
Ideal Candidate
- Positive, can‑do attitude.
- Passion for delivering exceptional customer service.
- Supportive and collaborative team player.
- Excited to thrive under pressure.
- Excellent time‑management and reliability.
- Prioritises safety in every task.
- Previous catering experience is a bonus; enthusiasm is essential.
About Chartwells
Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. Our mission is to help those in education create strong bodies, sharp minds and lead healthy lives. We serve millions of nutritious meals across primary, secondary and higher education institutions in the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment. All offers of employment will be subject to pre‑employment checks, including an enhanced DBS disclosure and a Children’s Barred List check. This role is exempt from the Rehabilitation of Offenders Act 1974 and requires disclosure of any convictions or cautions.
Customer Service Assistant employer: Chartwells Schools
Contact Detail:
Chartwells Schools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chartwells and their mission. This will help you show genuine interest and align your answers with their values.
✨Tip Number 2
Practice makes perfect! Run through common customer service scenarios and how you'd handle them. This will boost your confidence and help you shine during the interview.
✨Tip Number 3
Dress the part! Make sure you look presentable and professional for your interview. First impressions matter, and we want you to represent Chartwells in the best light.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through! We want to see that you’re excited about the role and ready to bring a positive attitude to our team.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences. If you've got any catering or customer service experience, shout about it! We love seeing how your background fits with what we do at Chartwells.
Keep It Clear and Concise: We appreciate a straightforward application. Keep your language clear and to the point, and make sure to proofread for any typos. A polished application shows us you care!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Chartwells Schools
✨Know Your Stuff
Before the interview, make sure you understand Chartwells' mission and values. Familiarise yourself with their commitment to quality food and customer service. This will help you demonstrate your enthusiasm for the role and show that you're a great fit for their team.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about times when you went above and beyond to help someone or resolved a difficult situation. This will highlight your positive attitude and ability to thrive under pressure.
✨Dress the Part
Even though it's a casual contract, dressing smartly can make a great first impression. Opt for clean, professional attire that reflects the brand image of Chartwells. It shows that you take the opportunity seriously and are ready to represent them proudly.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the role or the company culture. This shows your genuine interest in the position and helps you determine if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.