Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering excellent customer service.
- Company: Join Chartwells, a leading provider in school catering with a friendly team culture.
- Benefits: Part-time hours, opportunities for progression, and a supportive work environment.
- Why this job: Make a real impact on students' lives through nutritious meals and exceptional service.
- Qualifications: Enthusiastic attitude and teamwork skills; catering experience is a plus but not essential.
- Other info: Embrace diversity and grow your career in a dynamic, fast-paced setting.
The predicted salary is between 10 - 13 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part-time basis, contracted to 27.3 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your Key Responsibilities Will Include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Chartwells and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Customer Services Assistant Will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mindset
- Have experience within a similar catering-related role, but this isn’t essential.
Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK.
Chartwells is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children’s Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
School Customer Service Assistant in Birtley employer: Chartwells Schools
Contact Detail:
Chartwells Schools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School Customer Service Assistant in Birtley
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the catering industry. A personal recommendation can go a long way in landing that Customer Service Assistant role.
✨Tip Number 2
Show off your personality! When you get that interview, let your enthusiasm for food and people shine through. Share stories that highlight your teamwork and customer service skills – it’s all about making a memorable impression!
✨Tip Number 3
Be prepared for a fast-paced environment! Brush up on your time management skills and think of examples where you've thrived under pressure. This will show that you’re ready to jump right into the action at Chartwells.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace School Customer Service Assistant in Birtley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience for our clients and customers.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s not directly in catering. We love seeing how your skills can transfer to our fast-paced environment, so don’t be shy about showcasing your teamwork and customer service abilities!
Be Yourself: We value individuality at StudySmarter, so don’t hesitate to let your personality come through in your application. Share what makes you unique and how you can contribute to our friendly team culture.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to meet you!
How to prepare for a job interview at Chartwells Schools
✨Show Your Passion for People and Food
Make sure to express your enthusiasm for both food and customer service during the interview. Share any relevant experiences where you’ve gone above and beyond to create a positive experience for customers, as this aligns perfectly with what Chartwells is looking for.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, come prepared with examples of how you've successfully worked in a team before. Highlight moments when you supported your colleagues or contributed to a group goal, showing that you thrive in a collaborative environment.
✨Prepare for a Fast-Paced Environment
Expect questions about how you handle pressure and busy situations. Think of specific instances where you managed multiple tasks effectively, and be ready to discuss your time management skills. This will show that you can keep up with the demands of the role.
✨Know Your Hygiene and Safety Standards
Brush up on food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable in these areas will not only impress your interviewers but also demonstrate your commitment to maintaining a safe environment for everyone.
