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- Tasks: Keep public areas clean, assist staff, and respond to customer requests.
- Company: Join CH&CO, a company that values individuality and invests in its people.
- Benefits: Enjoy great training, wellbeing support, holiday purchase scheme, and discounts.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in customer care, adaptability, and strong communication skills.
- Other info: Dynamic team culture with regular social events and growth opportunities.
The predicted salary is between 20000 - 30000 £ per year.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at CH&CO on a full time basis, contracted to 40 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
Here's an idea of what your shift patterns will be: 5 out of 7 days.
Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Porter - Redhill employer: Chartwells - Main
Contact Detail:
Chartwells - Main Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter - Redhill
✨Tip Number 1
Get to know the company culture! Before your interview, check out CH&CO's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Porter, you'll need to build relationships and respond to customer requests. Try role-playing common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your adaptability! During the interview, share examples of how you've successfully handled changing priorities in the past. This will demonstrate that you can thrive in a dynamic environment like CH&CO.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and show that you’re keen on joining the team.
We think you need these skills to ace Porter - Redhill
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love seeing individuality, so don’t be afraid to express what makes you unique and how that can benefit our team.
Tailor Your Application: Make sure to tailor your application to the Porter role. Highlight your experience in customer care and any relevant skills that match the job description. We want to see how you can bring your spark to CH&CO!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key experiences and skills are easy to find. This helps us see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at CH&CO!
How to prepare for a job interview at Chartwells - Main
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Porter at CH&CO. Familiarise yourself with tasks like maintaining cleanliness and assisting other staff. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Care Skills
Since delivering high-quality customer care is key, think of specific examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during the interview to highlight your ability to connect with people.
✨Demonstrate Adaptability
The job requires someone who can embrace changing priorities. Prepare to discuss situations where you've had to adapt quickly or handle unexpected challenges. This will show that you're flexible and ready to tackle whatever comes your way.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
