At a Glance
- Tasks: Support internal staff needs and build strong relationships with clients.
- Company: Join a multi-award-winning company with a people-first culture.
- Benefits: Enjoy travel discounts, daily food allowance, wellness programs, and career growth opportunities.
- Other info: Flexible hours and a commitment to inclusion and wellbeing.
- Why this job: Be the go-to person in a dynamic team at a prestigious Big Four firm.
- Qualifications: Positive attitude, great communication skills, and a desire to learn.
The predicted salary is between 25000 - 32000 £ per year.
We are recruiting a Workplace Ambassador, known as Floor Assistant, to join our 43 strong team at one of Rapport's most prestigious contracts. The client is one of the Big Four Accountancy firms in the world. The Floor Assistant is primarily responsible for the operation of all Internal Floors in the office. We are the 'one-stop-shop' for any internal staff needs. We have a fantastic relationship with everyone on site and we are the leading relationship builders. Although you'll be part of a dynamic 43-person team, you will work as part of a smaller team with 3 other Floor Assistants and a supervisor whilst collaborating closely as the first point of contact with the client.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday, shift rota basis between 7 AM and 5 PM, with flexibility as per business needs)
Why you’ll love working with us:
- Financial Benefits: Exclusive travel and grocery discounts, cash rewards, and life assurance. PLUS, a daily food allowance!
- Future Security: Contributory pension scheme.
- Health & Wellbeing: Wellness programs, Employee Assistance Program, and digital GP services.
- Career Growth: Extensive learning and development opportunities.
- Celebrate Excellence: Recognition through WOW Awards for outstanding performance.
- Community Support: One paid day off per year to give back to a cause you care about.
Main responsibilities:
- Taking care of the internal working staff needs
- Monitoring, managing, and supporting space utilisation within the London Campus
- Managing supplier relationships, including logging, chasing, and following through with calls
- Building relationships with the Client and being the first point of contact
- Providing business support and assistance with analytics
- Maintaining all internal vending provisions
The ideal candidate will:
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Have a positive, outgoing personality and be able to easily build rapport with key stakeholders
- Be proactive, flexible and adaptable, with great attention to detail and ambition to learn and grow
- Display excellent personal presentation and interpersonal skills
- Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette
- Demonstrate the ability to work independently and manage own workload
About us: Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine a people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at www.rapportservice.com.
Workspace Ambassador employer: Chartwells Independent
At Rapport, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. As a Floor Assistant at one of the Big Four Accountancy firms in London, you'll enjoy exclusive financial benefits, extensive career growth opportunities, and a strong commitment to employee wellbeing, including wellness programmes and a contributory pension scheme. Join us to be part of a dynamic team that celebrates excellence and fosters meaningful relationships within a prestigious environment.
StudySmarter Expert Advice🤫
We think this is how you could land Workspace Ambassador
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Rapport and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Floor Assistant, building rapport is key. Try role-playing common scenarios with friends or family to boost your confidence in handling various situations with internal staff and clients.
✨Tip Number 3
Be proactive during the interview! Don’t just wait for questions; share your ideas on how you can enhance the internal staff experience. This shows initiative and aligns with their value of being innovative.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the company and the roles available.
We think you need these skills to ace Workspace Ambassador
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re looking for someone who can build rapport with our team and clients.
Tailor Your Application:Make sure to tailor your application to the Floor Assistant role. Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to our dynamic team!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, especially since you'll be interacting with various stakeholders in the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Chartwells Independent
✨Know the Company Inside Out
Before your interview, take some time to research Rapport Guest Services and their values. Understand their commitment to inclusion and wellbeing, as well as their service standards. This will not only impress your interviewers but also help you align your answers with what they stand for.
✨Showcase Your People Skills
As a Floor Assistant, building rapport is key. Prepare examples of how you've successfully built relationships in previous roles. Think about times when you’ve gone above and beyond to support colleagues or clients, and be ready to share these stories during your interview.
✨Demonstrate Proactivity and Flexibility
The role requires someone who is proactive and adaptable. Be prepared to discuss situations where you’ve had to think on your feet or adjust to changing circumstances. Highlight your ability to manage your workload independently while still being a team player.
✨Dress to Impress
First impressions matter! Make sure you present yourself professionally, reflecting the high standards of Rapport. Dress smartly and ensure your personal presentation is top-notch, as this will show that you take the opportunity seriously and respect the company’s image.
