At a Glance
- Tasks: Provide excellent customer care and assist with daily operations at Chartwells.
- Company: Join Compass Group, a leader in the food service industry with a focus on diversity.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth and development.
- Other info: Dynamic work environment with potential for career advancement.
- Why this job: Be part of a team that values individuality and rewards hard work.
- Qualifications: Friendly attitude and willingness to learn; no prior experience required.
The predicted salary is between 10 - 12 £ per hour.
We're currently recruiting a dedicated Tea Time Assistant (Zero Hours) to help ensure the smooth running of the operations in Chartwells on a permanent casual basis, contracted to 0 hours per week. As a Tea Time Assistant (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's what you need to know before applying:
Key Responsibilities- To be polite, professional and friendly at all times with customers, clients and colleagues
- To ensure the highest level of customer care is adhered to at all times
- To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
- To maximise all sales opportunities through selling techniques
- To accept payment and give change to customers, including operating a till
- To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice
- To actively gain customer feedback, passing information gained onto your line manager
Role holders will be required to have an understanding of safeguarding issues and know how to report and elevate any concerns that may arise.
Ideal Tea Time Assistant- Be prepared to assist colleagues in a willing and positive manner including assisting with other duties as required
- Be prepared to attend all relevant training sessions and meetings
- To promote Compass Group and maintain a positive company image
- 100% attendance and implementation of skills learned
- Can do attitude
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Flexible Tea Time Assistant - Zero Hours (Customer Care) in Winchester employer: Chartwells Independent
Chartwells is an exceptional employer that prioritises the growth and well-being of its employees, offering flexible working hours and a supportive environment where individuality is celebrated. With a commitment to professional development and a culture that values diversity, team members are encouraged to thrive and excel in their roles while enjoying competitive pay and unique perks. Join us at one of the UK's largest businesses and be part of a team that truly cares about making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Tea Time Assistant - Zero Hours (Customer Care) in Winchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chartwells' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch care, think of examples from your past experiences where you went above and beyond for a customer. This will help you shine during the interview.
✨Tip Number 3
Be ready to showcase your flexibility! As a Zero Hours Assistant, you'll need to demonstrate that you're adaptable and can handle varying shifts. Share any experiences where you've successfully managed changing schedules or tasks.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure to submit it on the Chartwells careers page. This way, we can keep track of your application and get you one step closer to joining our team!
We think you need these skills to ace Flexible Tea Time Assistant - Zero Hours (Customer Care) in Winchester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can bring your unique spark to Chartwells.
Tailor Your Application:Make sure to tailor your application to the Tea Time Assistant role. Highlight any relevant experience or skills that match the job description, especially your customer care abilities and can-do attitude. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the position.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get started!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, make sure you have a good understanding of the role and the company. Familiarise yourself with Chartwells' values and how they prioritise customer care. This will help you demonstrate your enthusiasm and fit for the position.
✨Show Off Your People Skills
As a Tea Time Assistant, you'll be interacting with customers all the time. Be ready to share examples of how you've provided excellent customer service in the past. Highlight your ability to stay polite and professional, even in challenging situations.
✨Demonstrate a Can-Do Attitude
During the interview, showcase your willingness to go above and beyond. Talk about times when you've exceeded expectations or taken on extra responsibilities. This will show that you're not just looking for a job, but are genuinely interested in contributing to the team.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about training opportunities, team dynamics, or how success is measured in the role. Asking insightful questions shows your interest in the position and helps you determine if it's the right fit for you.
