At a Glance
- Tasks: Create unforgettable weddings and events at the stunning Knebworth House.
- Company: Join a leading hospitality provider with a fun and inclusive culture.
- Benefits: Enjoy competitive pay, free meals, and access to training and development.
- Other info: Flexible hours with opportunities for creativity and growth.
- Why this job: Be part of a passionate team making dreams come true for couples.
- Qualifications: Experience in event planning and a love for weddings is essential.
The predicted salary is between 28000 - 28000 £ per year.
Wedding & Events Coordinator
Shifts: 9am – 5:30pm Monday to Friday with occasional evening and weekends when there are weddings.
Working at the stunning and historic Knebworth House and Barns, you will play a key role in creating memorable weddings and events for our customers.
As a Wedding & Events Coordinator, you will be at the heart of our wedding operation, managing the customer journey from initial enquiry through to the big day.
We are looking for an individual who shares our passion for weddings, exceptional customer service and delivering outstanding events, whilst also having the commercial drive to convert enquiries, maximise revenue and grow our wedding business.
You’ll be working as part of a small, collaborative team, taking ownership of the wedding segment and working closely with our sales, catering and operations teams to ensure every couple receives a seamless and memorable experience.
What can we offer you
- A collaborative and inclusive culture, where your ideas are valued and creativity is encouraged.
- 20 days annual leave (excluding bank holidays).
- Free staff meals whilst at work.
- Access to Compass Group company perks & benefits.
- Perks for Works discounts and promotions.
- Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
- On-site F&B discounts.
- The opportunity to work at one of the region’s most distinctive and prestigious wedding venues.
- No shortage of delicious food.
Responsibilities
- Managing wedding enquiries from initial contact through to confirmed booking, including producing proposals, following up leads and conducting venue show rounds.
- Building strong relationships with couples throughout their planning journey and delivering an exceptional customer experience.
- Achieving agreed sales targets through enquiry conversion, upselling and identifying additional revenue opportunities.
- Acting as the main point of contact for weddings at Knebworth House and Barns, ensuring all client requirements are accurately captured and communicated.
- Producing accurate event orders/function sheets (BEOs) and working closely with the operations team to ensure seamless event delivery.
- Maintaining accurate client records, bookings and sales information across systems including Delphi.
- Managing the wedding sales tracker, providing regular reporting and supporting the wider Conference & Events sales strategy.
- Planning and attending wedding showcases, open days, wedding fairs and industry events to promote the venue and generate new business.
- Supporting wedding marketing and taking ownership of relevant social media content across Instagram and Facebook.
- Building relationships with local wedding suppliers and keeping up to date with market trends and competitor activity.
- Raising and tracking invoices, following up payments and carrying out post-event follow-ups to gather feedback and encourage referrals.
- Working collaboratively with the wider team and demonstrating a proactive “can do” attitude to support the successful delivery of events.
The Ideal Candidate
- Minimum 2 years' experience within wedding sales, event planning or the hospitality sector, ideally within a high-profile or heritage venue.
- Experience with social media marketing and digital content creation.
- Previous experience using CRM or event management systems (knowledge of Delphi or Salesforce would be advantageous.)
- Proven experience of achieving sales targets and converting enquiries into confirmed event business.
- Strong commercial awareness, with an understanding of the relationship between sales, conversion, upselling and revenue.
- Strong written and verbal communication skills, with confidence communicating with clients and colleagues.
- Incredibly organised, with excellent attention to detail and the ability to manage multiple priorities.
- Warm, engaging and confident when dealing with customers in person, over the phone and online.
- A genuine passion for weddings, events, people and delivering exceptional experiences.
- Strong relationship-building skills, with the ability to instil confidence in clients throughout the planning process.
- A creative thinker with an eye for storytelling, content and current wedding trends.
- A proactive, self-motivated and action-oriented approach.
- A positive team player who is adaptable, resilient and happy to support colleagues wherever needed.
- Comfortable working occasional evenings and weekends around weddings and key event moments.
About Us
Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.
Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more.
Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people.
You can find a full list of our venues on our website.
We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first.
Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds.
As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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Wedding & Events Coordinator NEW RA Venues Posted today £28,000 per year Stevenage Admin employer: Chartwells Independent
Join Constellation at Molineux Stadium, where we pride ourselves on creating a vibrant and supportive work environment for our Kitchen Porters. With flexible matchday roles, you'll have the chance to be part of thrilling events while enjoying opportunities for personal growth and development within the Levy UK family. Our commitment to high standards and teamwork ensures that every employee feels valued and integral to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Wedding & Events Coordinator NEW RA Venues Posted today £28,000 per year Stevenage Admin
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chartwells Independent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chartwells Independent
Don't be shy about reaching out to Chartwells Independent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Wedding & Events Coordinator NEW RA Venues Posted today £28,000 per year Stevenage Admin
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chartwells Independent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chartwells Independent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
