At a Glance
- Tasks: Lead energetic teams during match days and events, ensuring smooth guest experiences.
- Company: Join Swansea City AFC, a key player in Wales's vibrant event scene.
- Benefits: Flexible shifts, competitive pay, and industry-recognised training.
- Other info: Work in a fun, fast-paced environment at an iconic venue.
- Why this job: Be part of unforgettable events and make a real impact on guest experiences.
- Qualifications: Experience in hospitality leadership and strong communication skills.
The predicted salary is between 35000 - 35000 £ per year.
Love, live, events? Thrive in fast-paced hospitality? Join the leadership team behind some of Wales's biggest match days, concerts, and events at Stadium. We're recruiting Hospitality Supervisors to lead high-energy teams across VIP hospitality, bars, restaurants, and premium event spaces throughout the upcoming season. Fixture release date is June 25th. This is a flexible, event-based role - you choose the shifts that work for you! Want more variety? Opportunities are also available at venues across Cardiff City Stadium and beyond.
The Role
- You'll be a key on-the-ground leader, making sure every guest experience runs smoothly from gates open to final whistle!
- Leading teams during match days, concerts, and private events
- Managing busy bars, restaurants, and hospitality areas
- Delivering confident pre-shift briefings and motivating your team to be the best!
- Delegating tasks to keep service running seamlessly
- Supporting, coaching, and developing team members
- Handling guest feedback and resolving issues professionally
- Maintaining clear communication across teams and departments
- Completing electronic paperwork and checks efficiently
What We're Looking For
- Proven experience in a supervisory or management role within hospitality, events, hotels, or restaurants
- Calm, confident leadership in high pressure environments
- Strong organisational and problem solving skills
- Excellent communication and people management abilities
- A positive, professional attitude with a hands on approach
- A genuine passion for hospitality and guest experience
What You'll Get
- Flexible work that fits around your lifestyle - you choose when you can work our match days and events!
- Competitive weekly pay - £17.14 p/h
- Industry recognised training in: Health & Safety, Food Hygiene, Manual Handling, Allergen Awareness and more!
- Access to wellbeing and support services, including our Employee Assistance Programme
- A fun, fast paced working environment
- Experience at one of Wales' most iconic live event venues
Ready to Get Involved? Apply online with your CV and a short cover letter. A member of our recruitment team will be in touch via telephone for an interview and to discuss our next steps! Successful applicants could be working at our venues very soon. Let's deliver unforgettable experiences - together. Apply now!
Hospitality Supervisors Needed at Swansea City AFC! in Wales employer: Chartwells Independent
Join Swansea City AFC and be part of a vibrant team that thrives on delivering exceptional guest experiences during some of Wales's most exciting events. With flexible shifts that fit your lifestyle, competitive pay, and opportunities for professional development in a dynamic environment, you'll enjoy working at one of the country's premier venues while making lasting memories for fans and guests alike.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisors Needed at Swansea City AFC! in Wales
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Chartwells Independent are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Hospitality Supervisors Needed at Swansea City AFC! in Wales
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Chartwells Independent.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Chartwells Independent. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Chartwells Independent
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
