At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering excellent customer service.
- Company: Join Chartwells, a leading provider of catering services in the education sector.
- Benefits: Part-time hours with opportunities for career progression and a supportive team environment.
- Other info: Diverse workplace that values individuality and promotes equal opportunities for all.
- Why this job: Make a real impact by serving nutritious meals to students and contributing to their well-being.
- Qualifications: Enthusiastic attitude, teamwork skills, and a passion for customer service are essential.
The predicted salary is between 12 - 15 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 26 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to Chartwells? Here's what you need to know before applying:
- Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Chartwells and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn't essential.
Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK.
Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
School Customer Service Assistant in Truro employer: Chartwells Independent
Chartwells is an exceptional employer that prioritises the well-being and development of its employees, offering a vibrant work culture where individuality is celebrated. As part of Compass Group UK&I, we provide ample opportunities for career progression within a supportive team environment, all while delivering nutritious meals to students across the UK. Join us in making a meaningful impact in the education sector, where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land School Customer Service Assistant in Truro
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chartwells. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for delivering excellent service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. A neat appearance shows that you take the opportunity seriously and are ready to represent Chartwells positively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace School Customer Service Assistant in Truro
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience for our clients.
Tailor Your CV:Make sure your CV highlights any relevant experience, even if it’s not directly in catering. We love seeing how your skills can transfer to our fast-paced environment, so don’t be shy about showcasing your teamwork and reliability.
Be Yourself:At StudySmarter, we celebrate individuality! Don’t hesitate to let your personality come through in your application. We’re looking for team players who can bring their unique spark to Chartwells.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Chartwells Independent
✨Show Your Passion for People and Food
Make sure to express your enthusiasm for working with food and serving customers. Share any relevant experiences where you’ve gone above and beyond to create a positive experience for others, as this aligns perfectly with what Chartwells is looking for.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, come prepared with examples of how you've successfully worked in a team before. Highlight your ability to collaborate and support your colleagues, especially in busy environments.
✨Prepare for Fast-Paced Scenarios
Expect questions that assess how you handle pressure. Think of specific instances where you thrived under stress, such as managing multiple tasks during peak hours. This will show that you can keep your cool while delivering excellent service.
✨Know Your Hygiene and Safety Standards
Brush up on food handling and hygiene regulations, as well as health and safety practices. Being knowledgeable in these areas will not only impress your interviewers but also demonstrate your commitment to maintaining a safe environment for everyone.
