At a Glance
- Tasks: Deliver exceptional customer service and create a seamless experience for shoppers.
- Company: Join M&S, a major High Street brand that values its people.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Other info: Flexible shifts with opportunities for career progression in a diverse workplace.
- Why this job: Be the face of M&S and make a real impact in a fast-paced environment.
- Qualifications: Passion for service, teamwork, and excellent communication skills required.
The predicted salary is between 10 - 12 £ per hour.
We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 20 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people. As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying:
- Your key responsibilities will include:
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing M&S and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Our ideal Retail Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
M&S Customer Service Assistant - M&S in Taunton employer: Chartwells Independent
At M&S, we pride ourselves on being an exceptional employer that values our people and their contributions. As a Retail Assistant, you'll be part of a dynamic team in a fast-paced environment, with ample opportunities for personal growth and career advancement. We celebrate individuality and offer competitive pay, great perks, and a supportive culture that empowers you to thrive and succeed.
StudySmarter Expert Advice🤫
We think this is how you could land M&S Customer Service Assistant - M&S in Taunton
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Chartwells Independent, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace M&S Customer Service Assistant - M&S in Taunton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Chartwells Independent that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Chartwells Independent will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Chartwells Independent and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Chartwells Independent
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Chartwells Independent, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Chartwells Independent!
