At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering excellent customer service.
- Company: Join a leading catering company that values individuality and teamwork.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a passionate team and make a real impact in a busy environment.
- Qualifications: Enthusiastic attitude and a desire to succeed; catering experience is a plus but not essential.
- Other info: Flexible part-time role with career growth opportunities in a diverse workplace.
The predicted salary is between 10 - 13 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Universities on a part time basis, contracted to 30 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 36 weeks per year.
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Universities and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
As part of Compass you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant in Swansea employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Swansea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Compass and their values. This will help you connect with the team and show that you're genuinely interested in being part of their passionate environment.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your enthusiasm and can-do attitude during the interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It’s all about making a great first impression, especially in a role that’s all about delivering exceptional customer experience.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Assistant in Swansea
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and people shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional customer experience.
Tailor Your CV: Make sure your CV highlights any relevant experience, especially in catering or customer service. We love seeing how your skills align with our needs, so don’t be shy about showcasing your teamwork and reliability!
Be Yourself: We celebrate individuality here at StudySmarter, so don’t hesitate to let your personality come through in your application. Share what makes you unique and how you can contribute to our friendly team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board to help us create amazing experiences for our customers!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Assistant. Familiarise yourself with the responsibilities like food preparation and cash handling. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion
Since this role is all about food and people, let your enthusiasm shine through! Share any relevant experiences where you've delivered excellent customer service or worked in a busy environment. This will demonstrate your passion and fit for the team.
✨Team Player Vibes
Emphasise your ability to work well in a team. Prepare examples of how you've collaborated with others in previous roles. This will highlight your teamwork skills and align with the company's focus on a friendly, supportive environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or opportunities for growth. This shows that you're not just interested in the job, but also in how you can develop within the company.