At a Glance
- Tasks: Lead a dynamic team in a fast-paced café environment, ensuring excellent service and quality.
- Company: Join Compass Group, a leader in the food service industry with a focus on growth and development.
- Benefits: Enjoy competitive pay, career development, healthcare benefits, and exclusive discounts.
- Other info: Be part of a diverse team that values your unique talents and promotes career advancement.
- Why this job: Make a real impact in a vibrant setting while developing your leadership skills.
- Qualifications: Experience in retail or hospitality and a passion for customer service.
The predicted salary is between 30000 - 30000 £ per year.
Store Manager – Tower Deli (Proud to Serve Costa) at Gloucestershire Royal Hospital. Full-time – 40 hours per week / £30,000 per annum.
Are you a passionate, hands-on leader ready to take ownership of your own store? We’re looking for a motivated and energetic Store Manager to lead our Tower Deli—a welcoming, fast-paced retail café at Gloucestershire Royal Hospital. This is a brilliant opportunity to run a small but busy store featuring a Proud to Serve Costa coffee offer alongside a fresh range of hot and cold food, sandwiches, and grab-and-go options. If you thrive in a dynamic environment and enjoy building a strong team and great customer experience, this role is for you.
Responsibilities
- Lead, inspire and develop your team to deliver warm, friendly, and efficient service.
- Take ownership of day-to-day store operations, ensuring everything runs smoothly.
- Deliver an excellent coffee and food experience, maintaining Costa and food quality standards.
- Ensure the store is always clean, safe, and compliant with food hygiene and health & safety.
- Manage stock, ordering, and waste control to keep the offer fresh and profitable.
- Drive sales by keeping products well-presented and available at all times.
- Handle customer feedback and resolve queries to ensure a positive experience for every visitor.
- Identify opportunities to improve performance, efficiency, and team engagement.
What we’re looking for
- A hands-on leader with experience in retail, hospitality, or food service.
- Someone who loves working in a fast-paced, customer-focused environment.
- A natural motivator who can bring out the best in a small team.
- Strong organisational skills with a keen eye for detail and standards.
- Confidence with stock control, compliance, and day-to-day operational management.
Benefits
- Contributory pension scheme.
- Career development through Career Pathways & MyLearning.
- Access to a Digital GP and healthcare benefits for you and your family.
- Discounts with major retailers including Tesco, Sainsbury’s, Morrisons.
- Exclusive travel discounts (TUI, Expedia, Booking.com & more).
- Up to 44% off cinema tickets.
- Cashback rewards on everyday spending.
- Free wellbeing, mindfulness & fitness classes.
- Share discounts and perks with family and friends.
If you’re a driven Store Manager (or an ambitious Supervisor ready for the next step) looking for a role where you can truly make an impact, we’d love to hear from you.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Store Manager employer: Chartwells Independent
At Compass Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and fosters personal growth. As a Store Manager at our Tower Deli in Gloucestershire Royal Hospital, you'll enjoy competitive pay, a comprehensive benefits package, and numerous opportunities for career development, all while leading a passionate team in a dynamic environment that prioritises customer experience and quality service.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the Tower Deli and Compass Group. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Show off your leadership skills! Be ready to share examples of how you've motivated teams in the past. We want to hear about your hands-on approach and how you’ve created a positive environment for both staff and customers.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle customer feedback or manage stock control. Being able to demonstrate your problem-solving skills will set you apart from other candidates.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love leading a team and creating great customer experiences. Share specific examples that highlight your passion for retail and hospitality.
Tailor Your CV:Make sure your CV is tailored to the Store Manager position. Highlight relevant experience in retail or food service, and don’t forget to mention any leadership roles you've had. We’re looking for someone who can inspire and motivate a team, so showcase those skills!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our Tower Deli.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Compass.
How to prepare for a job interview at Chartwells Independent
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the Tower Deli and its offerings. Understand the Proud to Serve Costa concept and be ready to discuss how you would maintain high standards in both coffee and food quality. This shows your genuine interest and readiness to take ownership.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in a fast-paced environment. Think about specific situations where you motivated your team or improved customer service. This will help demonstrate that you can inspire and develop your team effectively.
✨Be Ready for Operational Questions
Expect questions about stock control, compliance, and day-to-day operations. Brush up on your knowledge of food hygiene and health & safety regulations, as well as how to manage waste and keep the store profitable. Being well-prepared will show you’re serious about the role.
✨Engage with Customer Experience Scenarios
Think about how you would handle customer feedback and resolve queries. Prepare to discuss past experiences where you turned a negative situation into a positive one. This will highlight your commitment to ensuring every visitor has a great experience at the store.
