At a Glance
- Tasks: Lead vibrant dining operations across multiple sites and ensure top-notch customer experiences.
- Company: Join Restaurant Associates, a leader in innovative hospitality solutions.
- Benefits: Enjoy a competitive salary, pension scheme, and exclusive discounts on travel and groceries.
- Other info: Be part of a diverse team that values your unique talents and promotes career growth.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in senior hospitality roles and strong financial acumen required.
The predicted salary is between 45000 - 50000 € per year.
Staff Dining Manager needed for a multisite operation! Earn up to £50K! We are looking for an experienced and highly visible Staff Dining Manager to oversee retail and hospitality operations across our two sites in Canary Wharf. The operation includes 2 restaurants, 3 coffee bars, 1 deli bar, and pantry and vending services across approximately 30 locations. You’ll be working closely with the Deputy Account Manager. You will lead day-to-day service delivery across all retail areas while driving operational standards, financial performance, customer experience, and team leadership within a fast-paced, high-profile environment.
What you’ll be doing:
- Leading all Front of House and retail operations across both sites
- Managing standards, service delivery, and customer experience across restaurants, coffee bars, deli, and vending services
- Driving GP performance and achieving financial targets
- Monitoring and managing labour costs
- Presenting weekly trading reports and operational performance updates
- Leading and developing the Vending Manager and Assistant FOH Manager
- Coordinating busy multi-outlet operations and ensuring smooth day-to-day delivery
- Supporting operational improvements and refurbishment activity
- Maintaining high standards across all customer-facing areas
What you’ll need to succeed:
- Experience as a Deputy GM, General Manager, or similar senior hospitality leadership role
- Strong commercial and financial understanding
- Experience managing large, high-volume, or high-profile hospitality operations
- Proven ability to manage multiple outlets or service streams simultaneously
- Strong understanding of labour management and GP performance
- A hands‑on, visible leadership style with excellent operational coordination skills
- Ability to thrive in a fast-paced environment and lead teams effectively
- Strong communication and stakeholder management skills
Benefits:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un‑wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us:
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Staff Dining Manager employer: Chartwells Independent
Restaurant Associates is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With competitive benefits including a contributory pension scheme, access to healthcare, and exclusive discounts, employees are supported both personally and professionally. Located in the dynamic Canary Wharf, staff enjoy a fast-paced environment where they can thrive while leading high-profile hospitality operations and making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Staff Dining Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at Restaurant Associates. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences managing teams and delivering exceptional customer service – it’s all about making a memorable impression.
✨Tip Number 3
Be prepared with data! Brush up on your financial performance metrics and be ready to discuss how you've driven GP performance in past roles. Numbers speak volumes, and we love seeing candidates who can back up their claims with solid evidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles, including the Staff Dining Manager position, right there. Don’t miss out on your chance to join our fantastic team!
We think you need these skills to ace Staff Dining Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Staff Dining Manager role. Highlight your experience in managing multiple outlets and your strong financial understanding. We want to see how your skills match what we're looking for!
Showcase Your Leadership Style:In your application, let us know about your hands-on leadership style. Share examples of how you've led teams in fast-paced environments and improved customer experiences. We love seeing real-life stories!
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you highlight your key achievements and how they relate to the role without rambling on.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Chartwells Independent
✨Know Your Operations
Familiarise yourself with the specific operations of the two sites in Canary Wharf. Understand the layout, menu offerings, and customer demographics of the restaurants, coffee bars, and deli. This knowledge will help you demonstrate your readiness to lead and improve service delivery.
✨Showcase Your Leadership Style
Prepare examples that highlight your hands-on leadership approach. Discuss how you've effectively managed teams in high-pressure environments and improved operational standards. Be ready to explain how you motivate staff and ensure a positive customer experience.
✨Financial Acumen is Key
Brush up on your financial management skills, especially regarding GP performance and labour costs. Be prepared to discuss how you've previously driven financial targets and present any relevant metrics or reports from your past roles.
✨Engage with Stakeholders
Think about how you’ve successfully communicated with various stakeholders in your previous positions. Prepare to share strategies for managing relationships and ensuring everyone is aligned with operational goals, as this will be crucial in a multisite operation.
