At a Glance
- Tasks: Provide exceptional dining services and support patients' nutritional needs.
- Company: Join the Medirest Family, part of Compass Group UK & I.
- Benefits: Flexible shifts, training opportunities, and a chance to make a difference.
- Other info: Diverse and inclusive workplace with growth opportunities.
- Why this job: Make a real impact in healthcare while delivering outstanding customer service.
- Qualifications: Passion for patient care and effective communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients. Every day is different and by facilitating patients' nutrition and hydration needs, you can make a real difference!
Shift Pattern
- Mon: Afternoons
- Tues: Afternoons
- Weds: Afternoons
- Thurs: Afternoons
- Fri:
- Sat:
- Sun:
Key Responsibilities
- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients' needs are met in a timely manner.
- Offer great customer service by always putting the patient first.
Ideal Candidate
- Awareness of food & hygiene standards.
- Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
- It doesn't matter if you've never worked as a Ward Host / Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
This position is subject to a Disclosure & Barring Service check; costs met by the employer.
Part of Compass Group UK & I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Compass Group UK & I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Ward Host in St Helens employer: Chartwells Independent
At Medirest, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values every team member's contributions. As a Ward Host, you'll not only play a vital role in enhancing patient care but also benefit from opportunities for personal and professional growth within the healthcare sector. Join us in making a meaningful impact while enjoying a fulfilling career in a dynamic environment dedicated to excellence in service.
StudySmarter Expert Advice🤫
We think this is how you could land Ward Host in St Helens
✨Tip Number 1
Get to know the company! Research Medirest and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing a warm and welcoming environment, think of examples from your past experiences where you've gone the extra mile for someone. This will help you shine during your interview.
✨Tip Number 3
Network with current employees! If you can, reach out to people who work at Medirest or in similar roles. They can give you insider tips on what the company looks for and how to stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining the Medirest family.
We think you need these skills to ace Ward Host in St Helens
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through! We want to see how you can contribute to creating a warm and welcoming environment for patients.
Highlight Relevant Experience:Even if you haven't worked as a Ward Host/Hostess before, share any experience that showcases your ability to work under pressure and communicate effectively. We value your willingness to learn and grow!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your skills and experiences without unnecessary fluff. This helps us see your potential quickly!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with the Medirest Family.
How to prepare for a job interview at Chartwells Independent
✨Know Your Role
Before the interview, make sure you understand what a Ward Host does. Familiarise yourself with the key responsibilities like taking orders, preparing meals, and providing excellent customer service. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Passion for Patient Care
During the interview, express your passion for customer service and patient care. Share any relevant experiences, even if they’re not directly related to the role. This could be volunteering or helping out in a community kitchen. It’s all about demonstrating that you care about making a difference!
✨Prepare for Common Questions
Think about common interview questions you might face, such as how you would handle a difficult patient or manage your time during busy shifts. Practising your answers can help you feel more at ease and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they ensure high standards of food hygiene. This shows that you’re engaged and genuinely interested in being part of their team.
