At a Glance
- Tasks: Supervise a team, ensure quality service, and manage stock levels in a vibrant café environment.
- Company: Join Compass Group UK&I, a leader in the hospitality industry with a focus on people.
- Benefits: Competitive pay, flexible hours, and fantastic opportunities for personal growth and development.
- Other info: Embrace diversity and thrive in a supportive workplace culture.
- Why this job: Be part of a dynamic team that values individuality and rewards hard work.
- Qualifications: Experience in supervising teams and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 24 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's what you need to know before applying with Compass Group UK&I:
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager's guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Cafe Supervisor will:
- Have previous experience supervising frontline teams within a similar environment
- Possess good communication skills with a focus on great Customer Service
- Be a team player with a can-do attitude
- Have the ability to work under pressure whilst maintaining a positive attitude
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Costa - Team Leader in Southend-on-Sea employer: Chartwells Independent
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our employees. As a Cafe Supervisor, you will enjoy a supportive work culture that encourages career progression, competitive pay, and a range of benefits, all while working in a dynamic environment that celebrates diversity and fosters personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Costa - Team Leader in Southend-on-Sea
✨Tip Number 1
Get to know the company culture! Before your interview, check out Compass Group's values and how they celebrate individuality. This will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your communication skills! As a Cafe Supervisor, you'll need to lead a team and provide excellent customer service. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to showcase your leadership experience! Think of examples where you've successfully supervised a team or handled pressure. This will demonstrate your ability to create a positive environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Compass family and growing your career with us.
We think you need these skills to ace Costa - Team Leader in Southend-on-Sea
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about being a Cafe Supervisor and how you can contribute to our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience. Focus on your previous supervisory roles and any customer service skills that align with what we’re looking for at Compass Group UK&I.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, make sure you understand the role of a Cafe Supervisor inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like supervising a team and ensuring compliance with health and safety regulations. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Leadership Skills
As a potential Team Leader, it's crucial to demonstrate your ability to lead and support a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you create a positive environment and encourage your team to excel.
✨Emphasise Customer Service
Great customer service is at the heart of this role. Be ready to discuss how you've handled customer interactions in the past, especially under pressure. Share specific instances where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or team dynamics. This shows that you're not just interested in the job, but also in how you can grow within the company. It’s a great way to leave a lasting impression!
