At a Glance
- Tasks: Deliver excellent customer service across various areas like food delivery and cafes.
- Company: Join a major High Street brand that values individuality and career growth.
- Benefits: Enjoy competitive pay, great perks, and learning opportunities.
- Other info: Flexible hours with opportunities for career progression in a dynamic environment.
- Why this job: Be part of a team that celebrates diversity and empowers you to thrive.
- Qualifications: Good communication skills and a passion for customer care.
The predicted salary is between 10 - 12 € per hour.
We're currently recruiting a dedicated Customer Services Assistant (Zero Hours) to help ensure the smooth running of the operations in a major High Street brand on a permanent casual basis, contracted to 0 hours per week. As a Customer Services Assistant (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you bring your spark to M&S?
Here's what you need to know before applying:
- Work across all our service areas of food delivery, café, bars, convenience shops, and accommodation to deliver a great service to our customers.
- Your duties will include serving customers in our restaurants, cafes and convenience shops, basic food preparation, cleaning and generally ensuring that our customer areas are ready to delight.
- Taking responsibility for stocking food and beverage areas.
- Complete regular day to day activities as required to ensure a smooth operation.
- Take a flexible approach to work and always demonstrate the great behaviours to colleagues, customers and clients.
Our ideal Customer Services Assistant will:
- Be a good communicator, able to confidently liaise with customers and colleagues.
- Be self‑motivated and able to work unsupervised.
- Be committed to high levels of customer care.
- Be able to undertake a range of manual cleaning duties.
- Be an enthusiastic individual with a passion for working in a catering environment.
- Be positive and take pride in their work.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Retail Assistant in Southampton employer: Chartwells Independent
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our employees. As a Retail Assistant, you will enjoy competitive pay, flexible working hours, and a supportive work culture that encourages personal development and celebrates diversity. Join us in one of the UK's largest businesses, where your contributions are recognised and rewarded, and where you can truly thrive in a dynamic catering environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant in Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S's social media and website to see what they're all about. This will help you connect with their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will demonstrate your commitment to high levels of customer care.
✨Tip Number 3
Be flexible and positive during your interview! M&S is looking for enthusiastic individuals who can adapt to different roles. Show them that you're ready to take on various tasks and that you take pride in your work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team at M&S. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Assistant in Southampton
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We love seeing individuality, so don’t be afraid to express what makes you unique and how that can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the role of Customer Services Assistant. Highlight your communication skills and any experience in customer service or catering environments. We want to see how you can bring your spark to M&S!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Chartwells Independent
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Services Assistant, strong communication is key. During the interview, practice clear and confident responses. Use examples from your past experiences where you successfully interacted with customers or colleagues to demonstrate your skills.
✨Demonstrate Flexibility
Since this role requires a flexible approach, be prepared to discuss how you've adapted to changing situations in previous jobs. Share specific instances where you took on different responsibilities or adjusted your work style to meet the needs of your team or customers.
✨Express Your Passion for Customer Service
Let your enthusiasm shine through! Talk about why you love working in a catering environment and how you strive to provide excellent customer care. Sharing your passion can make a lasting impression and show that you're the right fit for the role.
