At a Glance
- Tasks: Welcome clients, manage calls, and ensure a smooth front-of-house experience.
- Company: Join Rapport, a company that values hospitality and professionalism.
- Benefits: Enjoy travel discounts, health initiatives, and continuous career development.
- Other info: Diversity and wellbeing are at the heart of our workplace culture.
- Why this job: Be part of a dynamic team and create a welcoming environment for all.
- Qualifications: Strong organisational skills and a warm, professional attitude are essential.
The predicted salary is between 31000 - 31000 € per year.
Join a workplace where hospitality, organisation and professionalism come together to deliver an exceptional experience for clients, visitors and colleagues. We are seeking a Receptionist to join our Rapport team in Southampton. You will play a key role in ensuring smooth front‑of‑house operations while supporting the wider team. This is an exciting opportunity for someone who enjoys being organised, thrives on variety, and takes pride in creating a welcoming and efficient environment.
Contract & Hours
- Type of contract: Full‑time, 6 month Fixed Term Contract
- Hours: 40 hours per week, Monday–Friday, 7am to 6pm worked on a shift rota to meet business needs
- Location: Southampton
What will you get?
- Financial Freedom: Exclusive travel and grocery discounts, plus life assurance and cash rewards
- Secure Your Future: Contributory pension scheme
- Health Matters: Access to wellbeing initiatives, an Employee Assistance Programme, and digital GP services
- Grow with Rapport: Continuous learning and development opportunities to advance your career
- Be Recognised: WOW! Awards and Rapport Excellence Awards
- Give Back: One paid volunteering day each year
Main Responsibilities
- Warmly welcome clients and visitors, escort them to meetings, and coordinate refreshments
- Manage incoming calls, route appropriately, and take accurate messages
- Book and prepare meeting rooms, ensuring equipment and refreshments are ready
- Maintain clean and organised reception and meeting areas
- Manage visitor access, including badges and sign‑in procedures
- Receive, sort, and dispatch mail and packages
- Monitor and order office supplies efficiently
- Support events and ad‑hoc administrative tasks as required
- Act as Travel Programme Coordinator, assisting with bookings and queries
- Handle confidential information with discretion
The Ideal Candidate Will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Have a warm, approachable personality and a professional, courteous manner
- Be highly organised, detail‑oriented, and able to prioritise a diverse workload
- Be confident managing multiple stakeholders, including clients, colleagues, contractors, and VIPs
- Demonstrate strong IT skills, including Outlook, Microsoft Office, and general office systems
- Be proactive, adaptable, and resourceful with a can‑do attitude
- Maintain confidentiality and exercise discretion when handling sensitive information
- Be comfortable working independently as well as part of a team
- Have excellent communication and time management skills, remaining calm under pressure
We are committed to diversity, equality and inclusion through our “Be Yourself at Rapport” programme and Employee Networks. Wellbeing is a priority, and we provide initiatives that support mental and physical health. Rapport is a Disability Confident Employer, partnering with organisations to create inclusive employment opportunities.
Receptionist - Southampton NEW Rapport Posted today £31,000 per year Southampton Operations employer: Chartwells Independent
At Rapport, we pride ourselves on fostering a vibrant work culture that values hospitality, professionalism, and teamwork. As a Receptionist in Southampton, you will enjoy a range of benefits including exclusive discounts, a contributory pension scheme, and continuous development opportunities, all while contributing to a welcoming environment that prioritises employee wellbeing and inclusivity. Join us to be part of a supportive team where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Southampton NEW Rapport Posted today £31,000 per year Southampton Operations
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Rapport's values and how they align with yours. This will help you connect better during the conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your warm welcome! As a Receptionist, first impressions matter. Role-play greeting clients and visitors with a friend or in front of a mirror. This will help you feel more confident and natural when it comes time to shine at the interview.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you've managed multiple tasks in previous roles. Use specific examples to demonstrate your ability to prioritise and stay calm under pressure—qualities that are key for this position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Receptionist - Southampton NEW Rapport Posted today £31,000 per year Southampton Operations
Some tips for your application 🫡
Show Your Personality:When writing your application, let your warm and approachable personality shine through. We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter!
Tailor Your Application:Make sure to tailor your CV and cover letter to highlight your organisational skills and experience in hospitality. We’re looking for someone who thrives on variety, so showcase any relevant experiences that demonstrate this.
Be Professional Yet Friendly:While we love a friendly tone, remember to keep it professional. Use clear language and structure your application well, as this reflects your attention to detail and ability to manage multiple tasks.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our Rapport team in Southampton.
How to prepare for a job interview at Chartwells Independent
✨Know the Company Values
Before your interview, take some time to familiarise yourself with the Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. This will help you align your answers with what they stand for and show that you're a great fit for their culture.
✨Showcase Your Organisational Skills
As a Receptionist, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or prioritised effectively. This will demonstrate your ability to handle the diverse workload they'll expect from you.
✨Practice Your Communication Style
Since you'll be the first point of contact for clients and visitors, practice your warm and professional communication style. Role-play common scenarios, like greeting a visitor or handling a phone call, to ensure you come across as approachable and confident.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the company culture, or the specific responsibilities of the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
