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- Tasks: Manage soft services like catering, cleaning, and security for Heineken in Manchester.
- Company: 14forty is dedicated to enhancing workplaces with a focus on people and the planet.
- Benefits: Enjoy a competitive salary, training opportunities, and a supportive work culture.
- Why this job: Join a dynamic team that values diversity and empowers you to make a real impact.
- Qualifications: 3+ years in Facilities Management, experience with soft services, and relevant certifications.
- Other info: Monday to Friday role with opportunities for professional development.
The predicted salary is between 34000 - 51000 £ per year.
14forty
Manchester, United Kingdom
Full Time
Operations
Added yesterday
40 hours per week
About the Role
Soft Services Facilities Manager
Up to £42,500 per annum (DOE)
Monday to Friday role
This is an exciting opportunity to join our 14forty team as a Soft Services Facilities Manager in Manchester for our customer, Heineken.
We are seeking a Soft Services Facilities Manager with experience in Facilities Management to join our 14forty team. The successful candidate will be responsible for the overall delivery of FM services on the site, the day-to-day liaison with the client stakeholders and budget accountability.
You will oversee delivery of the following services.
- Catering
- Cleaning
- Security
- Mailroom
- Water
- Grounds Maintenance
- Pest Control
Key Responsibilities:
- Manage all FM services to meet SLAs and client requirements.
- Respond promptly to client requests and maintain regular communication.
- Lead and develop FM staff, ensuring up-to-date training and competency.
- Drive continuous improvement to reduce downtime and costs.
- Support service planning and site development with the client and line manager.
- Conduct quality audits to ensure high standards and customer satisfaction.
- Lead client projects, managing stakeholders, subcontractors, and budgets.
- Deliver and support annual budget planning and cost control.
- Ensure compliance with statutory and preventative maintenance schedules.
- Manage asset lifecycle and provide capital expenditure reports.
- Prepare work quotations and secure approvals before proceeding.
- Maintain accurate contract records and prepare monthly reports.
- Ensure health, safety, and statutory compliance within FM services.
About You:
- 3+ years as a Facilities Manager with experience managing soft services (cleaning and security are essential)
- Experiencing of managing and developing a team.
- Forward thinking with ability to spot potential improvement opportunities.
- IOSH Certificate or Diploma in Health & Safety.
- Knowledge of catering operations.
- SIA Licence (we will provide training if required).
- First Aid Trained (we will provide training if required).
About Us:
Integrated facilities management services with a purpose.
We’re here to make workplaces better, cultivating working environments that energise, inspire and attract talent across all sectors. Our ‘people and planet first’ approach prioritises the aspects of FM that make the biggest operational impact, affording businesses more time to focus on what truly matters.
For more information about careers at 14forty and our benefits please visit: Careers at 14forty
#14Forty
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Job Reference: compass/TP/1428988/195438
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Soft Services Facilities Manager - Manchester employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Services Facilities Manager - Manchester
✨Tip Number 1
Familiarise yourself with the specific services mentioned in the job description, such as catering and cleaning. Understanding these areas will help you demonstrate your expertise during interviews and show that you're ready to manage these services effectively.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience with soft services. Engaging with industry contacts can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Research Heineken and their corporate culture. Tailoring your approach to align with their values and demonstrating how you can contribute to their goals will make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss your experience in managing teams and improving service delivery. Be ready to share specific examples of how you've successfully led projects or initiatives that resulted in cost savings or enhanced service quality.
We think you need these skills to ace Soft Services Facilities Manager - Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management, particularly with soft services like cleaning and security. Use specific examples to demonstrate your achievements and how they relate to the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Mention your experience managing teams and improving service delivery, and express your enthusiasm for working with Heineken and the 14forty team.
Highlight Relevant Qualifications: Ensure you mention any relevant qualifications such as your IOSH Certificate or Diploma in Health & Safety. If you have an SIA Licence or First Aid training, include these as well, as they are beneficial for the role.
Showcase Your Communication Skills: Since the role involves liaising with client stakeholders, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've successfully managed client relationships and responded to requests in previous roles.
How to prepare for a job interview at Chartwells Independent
✨Know Your FM Services
Make sure you have a solid understanding of the various soft services you'll be managing, such as cleaning and security. Be prepared to discuss your experience in these areas and how you've successfully managed them in the past.
✨Demonstrate Leadership Skills
As a Facilities Manager, you'll need to lead and develop your team. Think of examples where you've successfully motivated staff or improved team performance, and be ready to share these during the interview.
✨Showcase Your Problem-Solving Abilities
Be prepared to discuss specific challenges you've faced in facilities management and how you overcame them. Highlight your ability to spot improvement opportunities and drive continuous improvement.
✨Understand Client Relationships
Since you'll be liaising with client stakeholders, it's crucial to demonstrate your communication skills. Prepare to talk about how you've maintained strong client relationships and responded to their needs effectively.