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- Tasks: Lead and manage multiple sites, ensuring operational excellence and client satisfaction.
- Company: Join a progressive Facilities Management provider with a focus on innovation and client partnerships.
- Benefits: Competitive salary up to £50,000, flexible working, and opportunities for career advancement.
- Other info: Embrace diversity and thrive in a culture that values your unique talents.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: 3+ years in Facilities Management, strong client relationship skills, and financial management experience.
The predicted salary is between 50000 - 50000 £ per year.
Contract Sites: Scarborough, Hull and Whittlesey
Salary: Up to £50,000 per annum (DOE)
Due to the geographical spread of the contract, we are specifically seeking candidates living in the Lincolnshire area, offering excellent travel access across the sites.
Drive Commercial Success. Deliver Operational Excellence.
We’re seeking an experienced and well‑rounded Facilities Management professional with a sharp commercial focus and a proven track record of delivering Soft FM services including cleaning, security and catering across multiple sites. This is a senior, hands‑on operational role suited to someone who thrives in a fast‑paced, blue‑collar environment and enjoys building strong client relationships while driving performance, compliance and commercial outcomes. This is an exciting opportunity to join a progressive FM provider where operational excellence, client partnership, and service innovation go hand in hand.
Your Role
- As Contract Manager, you will be the single point of accountability for the overall performance of the contract, with a clear focus on operational excellence, financial control and client satisfaction.
- End‑to‑end operational delivery across all three sites.
- Spend the majority of your time embedded on site, supporting teams and clients.
- Lead, develop and inspire multi‑disciplinary teams across security, cleaning and catering.
- Act as the key contact for clients, hosting monthly review meetings, producing reports and managing service performance against KPIs and SLAs.
- Take full ownership of financial performance, including P&L management, cost control and forecasting.
- Ensure 100% statutory and contractual compliance, championing health, safety and governance at all times.
- Drive continuous improvement, innovation and service development across all service lines.
- Maintain a visible leadership presence, coaching and developing site managers and supervisors to strengthen succession and capability.
- Maintain consistently high service standards across security, cleaning and catering.
About You
- At least 3 years’ experience managing multiple sites within Facilities Management (Soft Services).
- Proven operational expertise across security, cleaning and catering.
- A strong, evidenced background in client relationship management.
- Demonstrable experience managing P&L, budgets and financial reporting.
- The ability to lead and develop teams within a blue‑collar operational environment.
- A proactive, solutions‑focused leadership style with excellent stakeholder skills.
- Flexibility to travel and work autonomously across multiple locations.
Qualifications & Requirements
- SIA Non‑Frontline Licence (held previously or currently, with ability to re‑qualify).
- IOSH qualification desirable.
- Full UK driving licence and access to a vehicle.
- Ability to work flexibly and remotely when required.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Contract Manager in Saxilby employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in Saxilby
✨Tip Number 1
Network like a pro! Reach out to your connections in the Facilities Management sector, especially those who know about contract management. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Get your hands dirty! If you can, visit the sites where you want to work. Show your face, meet the teams, and get a feel for the environment. This not only helps you understand the role better but also makes you memorable to potential employers.
✨Tip Number 3
Prepare for interviews by knowing your stuff! Brush up on your knowledge of Soft FM services, KPIs, and SLAs. Be ready to discuss how you've driven performance and client satisfaction in past roles – real examples will make you stand out.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to highlight your experience in managing multiple sites and your ability to lead teams effectively.
We think you need these skills to ace Contract Manager in Saxilby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing multiple sites and your expertise in Soft FM services like cleaning, security, and catering. We want to see how your background aligns with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven commercial success and operational excellence in previous roles. This will help us see the impact you've made in your past positions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. We love seeing candidates who are genuinely excited about joining us at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Make sure you brush up on your knowledge of Facilities Management, especially Soft FM services like cleaning, security, and catering. Be ready to discuss your past experiences managing these services across multiple sites, as this will show you understand the role inside out.
✨Showcase Your Leadership Skills
Since this role involves leading multi-disciplinary teams, prepare examples that highlight your leadership style. Think about times when you've inspired or developed your team, and be ready to share how you maintain high service standards while driving performance.
✨Demonstrate Financial Acumen
As a Contract Manager, you'll need to manage P&L and budgets effectively. Be prepared to discuss your experience with financial reporting and cost control. Bring specific examples of how you've improved financial performance in previous roles.
✨Build Client Relationships
This role requires strong client relationship management skills. Think of instances where you've successfully built rapport with clients or resolved issues. Be ready to explain how you would approach hosting monthly review meetings and managing service performance against KPIs and SLAs.