At a Glance
- Tasks: Deliver excellent customer service and ensure guests leave with a positive experience.
- Company: Join Compass Group, the UK's leading food and support services provider.
- Benefits: £15/hour pay, £1,000 retention bonus, digital GP access, and discounts at major retailers.
- Other info: Career development opportunities across 6,000+ UK sites.
- Why this job: Be part of a supportive team in a fast-paced, rewarding environment.
- Qualifications: Passion for customer service and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Pay Rate: £15.00 per hour
Retention Bonus: £1,000 (paid on completion of the full RCA)
Contract Dates: 8th July 2026 – 15th December 2026
Hours: 40 hours per week
Number of Roles: 7 CSAs
Working Pattern: 5 days out of 7 (shift-based rota)
Requirement: 24/7 operation, 7 days per week
Why This Role Is for You
As a Catering Service Assistant, you will be the face of our operation, delivering excellent customer service at every interaction. You’ll be part of a team that takes real pride in what they do — from the quality of our food to the strength of our brand, and most importantly, our people. If you’re looking for a fast‑paced, engaging, and rewarding role, this is a great opportunity to develop your skills and be part of a supportive and high‑performing team.
What You’ll Be Doing
- Greet and look after guests, ensuring they leave with a positive experience
- Deliver efficient, friendly, and personalized customer service
- Develop strong knowledge of the menu and confidently recommend options
- Maintain high standards of food hygiene and handling compliance
- Follow all Health & Safety procedures to ensure a safe working environment
- Support both front‑of‑house and back‑of‑house operations as required
- Assist the wider team with additional duties when needed
You’ll Be a Great Fit If You…
- Have a passion for delivering outstanding customer service
- Take initiative and respond proactively to customer needs
- Thrive in a fast‑paced environment
- Are a strong team player with excellent communication skills
- Are motivated to contribute to team success
Perks & Benefits
- Quick access to a Digital GP for you and your family
- Fitness, mental health, and wellbeing support resources
- Discounts at major supermarkets, high street retailers, and travel providers
- Access to career development pathways across 6,000+ UK sites
- A wide range of additional employee benefits
A Bit About Us
As part of Compass Group UK & Ireland, you’ll be joining the UK’s leading food and support services provider. Within our ESS sector, we deliver services across Defence, Government, Infrastructure, and Energy environments.
Please note: Some sites operate strict security procedures, and certain roles may require DV (Developed Vetting) clearance.
Top 100 Apprenticeship Employer
LinkedIn Top Company to Grow Your Career
Disability Confident Leader
Investor in People – Gold Standard
Catering Service Assistant in Salisbury employer: Chartwells Independent
Joining Compass Group UK & Ireland as a Catering Service Assistant means becoming part of a dynamic team that values exceptional customer service and employee growth. With access to extensive career development pathways, a supportive work culture, and a range of benefits including fitness and wellbeing resources, you will thrive in a fast-paced environment while contributing to a leading food and support services provider. Located within diverse sectors such as Defence and Government, this role offers unique opportunities to make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Service Assistant in Salisbury
✨Tip Number 1
Get to know the company! Research Compass Group and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the operation, think about scenarios where you can demonstrate your ability to handle different customer interactions. Role-play with a friend if you can!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at job fairs. They can give you insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 4
Be ready for a fast-paced environment! Think of examples from your past experiences where you've thrived under pressure. This will help you stand out during interviews and show that you're the perfect fit for the role.
We think you need these skills to ace Catering Service Assistant in Salisbury
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Catering Service Assistant role. Highlight your customer service experience and any relevant skills that match the job description. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’re a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Chartwells Independent
✨Know the Menu Inside Out
As a Catering Service Assistant, you'll need to be familiar with the menu. Before your interview, take some time to research the types of food and drinks offered. Being able to confidently discuss menu items and make recommendations will show that you're proactive and genuinely interested in the role.
✨Showcase Your Customer Service Skills
This role is all about delivering excellent customer service. Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your passion for providing outstanding service.
✨Emphasise Teamwork and Communication
Since you'll be part of a team, it's crucial to highlight your ability to work well with others. Prepare to discuss how you've collaborated with colleagues in previous roles. Good communication skills are key, so be sure to convey your enthusiasm for being a strong team player.
✨Prepare for Health & Safety Questions
Understanding health and safety procedures is vital in this role. Brush up on basic food hygiene practices and be prepared to answer questions related to maintaining a safe working environment. Showing that you take these responsibilities seriously will set you apart from other candidates.
