At a Glance
- Tasks: Welcome guests with warmth and professionalism while managing visitor check-ins across multiple sites.
- Company: Join Rapport Guest Services, a multi-award-winning company in a vibrant creative hub.
- Benefits: Enjoy travel discounts, wellness programs, and endless learning opportunities.
- Other info: Dynamic environment with a focus on inclusion and personal growth.
- Why this job: Be the first impression for visitors and shape exceptional experiences every day.
- Qualifications: Natural warmth, adaptability, and a passion for creating great experiences.
The predicted salary is between 28750 - 29000 £ per year.
Step into the spotlight of one of the UK’s most vibrant creative and media hubs, where innovation meets energy every day. We are looking for a Dedicated Cover Receptionist to join our exceptional front‑of‑house team in Salford Quays, a dynamic destination buzzing with professionals, visitors, and opportunities. You will become part of a team of 7 outstanding Rapport Ambassadors, working across five striking buildings that form the heart of this fast‑paced, future‑focused industry. As the first face people see and the lasting impression they take with them, your role will be pivotal in shaping every guest and client experience.
Type of contract: Full‑time, Permanent
Hours: 45 per week (Monday‑Friday, shift rota basis from 8 AM to 7 PM)
What will you get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Provide a warm, professional, and inclusive welcome to all stakeholders, ensuring every interaction leaves a positive impression.
- Oversee visitor check‑ins, passes, and general enquiries with confidence and efficiency.
- Support the front‑of‑house team by providing seamless cover across multiple buildings, adapting easily to different environments.
- Liaise with security and facilities teams to help maintain a safe, organised, and welcoming reception space.
- Uphold high standards of presentation, ensuring the reception area always looks professional.
- Bring enthusiasm and attention to detail to every task, helping create an exceptional experience for everyone entering the building.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Bring a natural warmth and confidence that makes every guest feel instantly welcome.
- Show adaptability and positivity when moving between different teams and buildings.
- Take pride in personal presentation and delivering a consistently professional image.
- Communicate clearly and respectfully with people from all backgrounds and walks of life.
- Approach each day with reliability, curiosity, and a genuine desire to create great experiences.
About us
Rapport Guest Services is a multi‑award‑winning company, delivering front‑and‑back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at www.rapportservice.com.
Dedicated Cover Receptionist - Salford Quays NEW Rapport Posted today £32,886 per year Salford [...] employer: Chartwells Independent
Join Rapport Guest Services in the heart of Salford Quays, where creativity and professionalism converge. As a Dedicated Cover Receptionist, you'll be part of a vibrant team that values inclusion and personal growth, offering extensive learning opportunities and a supportive work culture. Enjoy competitive benefits including travel discounts, wellness programmes, and the chance to make a positive impact in your community while being the welcoming face of our dynamic organisation.
