At a Glance
- Tasks: Coordinate exciting events and maximise venue potential while delivering top-notch customer service.
- Company: Join Kents Hill Park, part of the innovative Venues Collection by Compass Group.
- Benefits: Enjoy competitive pay, healthcare perks, 23 days' leave, and discounts on travel and shopping.
- Other info: Great career growth opportunities in a supportive and inclusive workplace.
- Why this job: Be part of a vibrant team creating memorable experiences in a dynamic hospitality environment.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 27800 - 27800 £ per year.
We are looking for a Sales & Events Co‑Ordinator for Kents Hill Park, part of The Venues Collection. Your role will be:
- To work closely with the Sales Office Manager and the other sales team members.
- To ensure the potential of the venue is maximised and monthly budget achieved.
- To assist in the rate strategy for M&E in accordance with the venue’s budget expectations.
- To handle reservations for bedrooms for both event and transient guests.
- To attend all mandatory and job‑specific training.
- To consistently supply the highest possible levels of customer care and service in the lead up and during the events process.
- To positively approach all sales opportunities to maximise sales and revenue by yielding the business to achieve the venue’s sales plan.
- To ensure that all sales disciplines and procedures are trained and followed to develop the business.
- To respond to any customer enquiry within the guidelines set by the hotel.
- To exercise efficient diary management to manage the yield within the conference office.
- Develop and maintain sales information through Opera following the Company guidelines.
- To attend any communication/operational meetings where appropriate to represent the sales department.
- To support the invoicing process, ensuring all conference bills are produced correctly and in a timely manner.
- To support the Director of Sales with new business leads and supporting client events where necessary.
- To be fully engaged with the customers and be building and maintaining relationships with key accounts.
- To be aware of the services and facilities offered by competitor hotels to promote your hotel to its full potential.
- To comply with all health and safety legislation and actively get involved with reporting issues and training others.
- To be fully aware of the Accident & Maintenance and Fire safety procedures for your department and the wider venue.
- To support the wider Operations Team where necessary and any reasonable ad‑hoc tasks requested to action by an HOD or the Hotel Manager.
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Benefits include:
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare - Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment discounts - up to 55% off cinema tickets
- Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts - Discounts with holiday companies such as TUI and Expedia
- Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
- Meals on duty
- Vodafone discounts
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BHs and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby's first birthday
- Holiday purchase scheme
- On‑going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
Great things happen when people get together in our spaces to meet and spaces to sleep at Kents Hill Park. From conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves. We combine our spaces with a bigger family. Kents Hill Park is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services.
Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel‑like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Sales & Events Co-Ordinator employer: Chartwells Independent
At Kents Hill Park, part of The Venues Collection, we pride ourselves on being an exceptional employer that values individuality and inclusivity. Our vibrant work culture fosters creativity and innovation, offering extensive benefits such as healthcare support, generous annual leave, and ongoing training opportunities to help you thrive in your career. Join us in Milton Keynes, where you can enjoy a supportive environment and be part of a leading team in the hospitality industry, dedicated to delivering outstanding experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Events Co-Ordinator
✨Tip Number 1
Get to know the venue inside out! Familiarise yourself with Kents Hill Park and its offerings. This way, when you chat with potential employers or during interviews, you can show off your knowledge and passion for the place.
✨Tip Number 2
Network like a pro! Attend industry events or local meet-ups where you can connect with people in hospitality. Building relationships can lead to job opportunities that aren’t even advertised yet!
✨Tip Number 3
Practice your pitch! Be ready to talk about your skills and experiences that make you a great fit for the Sales & Events Co-Ordinator role. Keep it concise and engaging – you want to leave a lasting impression!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our amazing team at Kents Hill Park!
We think you need these skills to ace Sales & Events Co-Ordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales & Events Co-Ordinator role. Highlight your relevant experience in sales and event management, and show us how you can help maximise our venue's potential.
Show Your Passion:Let your enthusiasm for hospitality shine through! We want to see your excitement about working with customers and creating memorable events. Share any personal experiences that showcase your love for the industry.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to see your skills and achievements. We appreciate a well-structured application!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Chartwells Independent
✨Know Your Venue Inside Out
Before the interview, make sure you research Kents Hill Park thoroughly. Familiarise yourself with its facilities, services, and unique selling points. This will not only show your genuine interest but also help you answer questions about how you can maximise the venue's potential.
✨Showcase Your Customer Care Skills
As a Sales & Events Co-Ordinator, customer care is key. Prepare examples of how you've provided excellent service in past roles. Think about specific situations where you went above and beyond to meet customer needs, as this will demonstrate your commitment to high standards.
✨Be Ready to Discuss Sales Strategies
Brush up on sales strategies relevant to the hospitality industry. Be prepared to discuss how you would approach maximising sales opportunities and managing reservations effectively. Having a few ideas ready will show that you're proactive and understand the role's requirements.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. Engaging with the interviewers not only shows your enthusiasm but also helps you assess if the company culture aligns with your values.
